HP Distributed Print Service Administration Guide

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Chapter 13 391

Troubleshooting

Problems with Jobs

section if the user submitted a job to logical printer LogPrt2 and

received the following error message.

pdpr: 5010-612 You must be authorized to perform this

operation on object Spooler1:LogPrt2.

This error message indicates that the logical printer to which the user

submitted the job is restricted by DCE security.

• If the user cannot, or does not, log into DCE, he or she must select a

logical printer that is not restricted by DCE. The logical printer must

have attribute authorize-jobs=false.

• If the user believes that he or she should be able to print to this

logical printer, it might be that one or more of the following are true:

— The user forgot to log in to DCE. Have the user log in to DCE and

enter the command again.

— The user's DCE authorization ticket expired. Have the user log in

to DCE and enter the command again.

— The user does not have permission to use that logical printer. See

“List the DCE Permissions Granted by an HPDPS Object” in the

next section for instructions on listing the permissions granted by

an object.

— The user is not in the group that has read permission to the

logical printer. See “List the Members of a DCE Group” shortly for

instructions on listing the members of a group.

List the DCE Permissions Granted by an HPDPS Object Use the

DCE acl_edit command to makesure that the logical printergrants the

correct permissions to the user's DCE group. For example, assume that

the logical printer to which the user submitted the job is

LogPrtRestrict, contained in the spooler Spool1. The user is a member

of the Confidential_Printing DCE group, which you believe should

have read permission to the logical printer LogPrtRestrict. To view the

permissions granted by LogPrtRestrict, use the following steps:

1. Use the acl_edit command on the logical printer. For example,

enter:

acl_edit -e /.:/pdsec/Spool1/printer/LogPrtRestrict

This displays warning messages if you are not logged in to DCE and

displays the acl_edit prompt.