HP Distributed Print Service Administration Guide

390 Chapter13
Troubleshooting
Problems with Jobs
Verify that the attribute the user specified is valid for jobs. Refer to
the manpage pd_att_job(5) to confirm that the user is specifying a job
attribute, rather than the equivalent printer attribute.
• Suppose the user specified an attribute Attribute1 and value
Value1 and the user received the message:
pdpr: 5010-606 The value Value1 that was specified or
defaulted for attribute Attribute1 is not supported by the
logical printer or by any of its associated physical printe
rs.
Consider these possibilities:
— The logical printer and its associated physical printers actually do
support the attribute value, but the user did not spell the value in
a way that HPDPS recognizes. Check the spelling and
abbreviation of the values; some values cannot be abbreviated.
Refer to the manpage pd_att_job(5) to verify how the value should
be spelled.
— The user spelled the value correctly, but the one physical printer
on the queue that supports the value is not registered or is not up.
See the HP Distributed Print Service User's Guide for instructions
on finding a logical printer that supports an attribute value.
— The attribute is not supported by the printer requested. The user
must decide if the attribute is correct and is necessary for the job.
If so, the job should be submitted to another printer that supports
this attribute.
If the user did not knowingly specify the attribute value, consider
that the attribute value might have been specified in:
— An attributes file that the user specified
— An initial value object that the user specified
— An initial value object that is associated with the logical printer.
In this case, the initial value object conflicts with the values
supported by the physical printers fed by that logical printer.
The User Is Not Authorized to Use the Logical Printer
Use this section when the user receives an error message from his or her
pdpr command stating "you must be authorized." For example, use this