HP Distributed Print Service Administration Guide

380 Chapter13
Troubleshooting
Problems with Physical Printers
PhysPrt3: printer-state = paused
PhysPrt3: enabled = true
PhysPrt3: message = "Paused for maintenance.-jbird"
If there is no useful information in the message value, use Table 13-2 to
determine what your next action should be, based on the combination of
values for printer-state and enabled.
Table 13-1 Physical Printer Attribute Values: printer-state and enabled
If printer-state is If
enabled
is
Do this to resume and enable the printer:
paused true Use the pdresume command to start up the printer.
paused false Use the pdresume and pdenable commands to start up and
enable the printer.
idle false Use the pdenable command to enable the printer. If the printer
cannot register with the queue, either the queue or its spooler is the
source of the problem or there is a DCE or network problem.
idle true 1. Use the pdls command to see if the queue is paused.
2. Use the pddisable command followed by the pdenable
command to make the physical printer register with the queue's
spooler.
3. Check to see if the job was at fault by sending a test job
requesting this physical printer.