HP Distributed Print Service Administration Guide

372 Chapter12
Using HPDPS Error Logs
How HPDPS Backs Up Server Error Logs
Finding and Viewing Server (Spooler and Supervisor)
Error Logs
Each server error log contains a record of the messages that are
generated by the server and the objects it contains.
If you are experiencing a problem or unexpected behavior, often the best
course of action is to look in the error log of the server. To do this, you
must be logged on to the system where the server is running and then
you use a text editor to open and view the log file:
vi /var/opt/pd/Spool1/error.log
This will display the error log for server Spool1. Find the entry you are
looking for and if you want to find more about the message, see “Using
the Messages in Error Logs” shortly.
Finding Messages in an Old Error Log
To find messages in an old error log, do the following:
1. Change to the directory where the error log files reside. Enter a
command similar to the following:
cd /var/opt/pd/Spool1/
2. Enter ls.
The system will respond with a list of directory and file names
contained in that directory. Among them there might be several files
starting with error.log such as:
error.log
error.log.BAK
error.log.BAK.19970804174858
3. Find two files with time stamps where the period of time you are
interested in falls between.
4. Look in the file with the later time-stamp of these two files.
NOTE If the time period you are looking for is later than the last time-stamp
file, look in the error.log.BAK file.