HP Distributed Print Service Administration Guide

360 Chapter11
Managing Jobs and Supporting Users
Determining Job States and Job Status
About Jobs That Cannot Be Scheduled Because of
Resources
You need to understand how HPDPS schedules jobs to understand the
following two job-state-reasons:
• required-resources-not-ready
• required-resources-not-supported
HPDPS schedules a job to a physical printer based on the physical
printers that are registered and ready when the job is next in line to
print. Both of the job-state-reasons for required resources occur when
none of the available physical printers can print the job.
HPDPS validates a job based on the xxx -supported physical printer
attributes, such as media-supported. However, for some attributes,
HPDPS schedules a job based on the xxx -ready printer attribute, such
as media-ready. HPDPS holds a job in a queue in the held job state and
with a job-state-reasons attribute of
required-resources-not-ready when it has validated the job but
cannot schedule the job because a xxx -ready printer attribute does not
have the value required by the job. This means no available physical
printers can process the job. For example, the printer operator might
need to load a specific media into the printer and update the appropriate
physical printer attribute.
required-resources-not-ready The job is in a queue but cannot be scheduled
because one or more of the resources required by
the job (such as media, fonts, and so on) are not
ready on any of the physical printers that can
accept the job.
required-resources-not-supported The job is in a queue but cannot be scheduled
because one or more of the resources required by
the job (such as media, fonts, and so on) are not
supported by any of the physical printers that can
accept the job.
Table 11-5 Descriptions of job-state-reasons
job-state-reasons Description