HP Distributed Print Service Administration Guide
280 Chapter9
Managing Spoolers, Queues, and Logical Printers
Performing Other Spooler-Related Tasks
HPDPS processes the jobs in the queue. A queue backlog is minor if
the backlog value is not much greater than the upper backlog
boundary. Perhaps one or two large jobs were submitted or jobs were
submitted that requested printing after a certain time later in the
day. After HPDPS processes these jobs, the degree of the queue
backlog will decrease automatically.
• Check for jobs that are held. See “Deleting a Queue that Contains
Held or Paused Jobs” later for further information on determining
why jobs are held and the tasks you can perform for held jobs.
• Resubmit one or more of the jobs in the queue to a different queue
that sends output to different physical printers.
If the backlog is moderate, you might want to resubmit one or more
jobs to another queue that is associated with a different physical
printer or set of physical printers. This will reduce the amount of time
that the users who sent the jobs you resubmit wait for their printed
output. Refer to the procedure in “Resubmitting Jobs to Different
Logical Printers” earlier.
NOTE If you resubmit the jobs, you have to be sure that the users will be able to
find the printed output or that the output can be delivered to them. The
user will still receive a notification message regarding which physical
printer printed the job, but the user might not be aware of the location of
the printer device.
• Promote or increase the priority of specific jobs in the queue.
If the queue is backlogged and you have specific users who need their
jobs more quickly than other users with jobs waiting in the queue,
you can promote or increase the priority of specific jobs. Promoting a
job or increasing the priority of a job so that it has a higher priority
than other jobs in queue causes HPDPS to process that job next. See
“Increasing the Priority of a User Job” and “Promoting a User Job”,
both in Chapter 11, for the procedures.
• Change your configuration to improve efficiency.
If most of the jobs sent to the queue are small and the queue backlog
is consistently caused by the addition of a few large jobs, you might
want to limit the size of jobs accepted by the logical printer or
printers that send output to the queue. You use the