HP UPD - HP Printers Supported in Citrix XenApp Server Environments

Technical white paper
HP printers supported in Citrix
XenApp server environments
Microsoft Terminal Server and Citrix environments
Table of contents
Executive summary ...................................................................................................................................................................... 3
What’s new ..................................................................................................................................................................................... 3
Versions of Microsoft Terminal Server and Citrix supported by HP ................................................................................... 3
Testing performed by HP and by Citrix ..................................................................................................................................... 3
Feature testing by HP ............................................................................................................................................................... 4
Stress testing by HP ................................................................................................................................................................. 4
HP LaserJet printers and supported driver versions ............................................................................................................. 4
HP color multifunction printers with HP Edgeline Technology and supported driver versions ................................. 16
Using the HP UPD in Citrix environments ............................................................................................................................... 16
Citrix Ready status .................................................................................................................................................................. 16
Traditional Mode ..................................................................................................................................................................... 16
Dynamic Mode ......................................................................................................................................................................... 17
Use a valid auto-created port when running the Citrix StressPrinters test ............................................................... 17
Comparing Citrix and HP UPDs ................................................................................................................................................. 17
HP and Citrix UPD usage recommendations ..................................................................................................................... 18
HP Business Inkjet and Deskjet printers and supported driver versions ........................................................................ 18
Using HP Deskjet printers ...................................................................................................................................................... 19
HP All-in-One and Photosmart printers and supported driver versions ......................................................................... 20
HP Designjets and supported driver versions ....................................................................................................................... 24
Issues when using HP printers in Citrix environments ........................................................................................................ 25
Resolved issues ....................................................................................................................................................................... 25
Unresolved issues ................................................................................................................................................................... 27
Microsoft issues ....................................................................................................................................................................... 27
Frequently asked questions ...................................................................................................................................................... 27
Citrix-tested HP printers ............................................................................................................................................................ 28
Testing methodology for HP printers ................................................................................................................................. 28
Network print servers ............................................................................................................................................................ 29
Printer policies ......................................................................................................................................................................... 29
Client printer properties......................................................................................................................................................... 30
Universal printer ...................................................................................................................................................................... 30
Auto-created client printers ................................................................................................................................................. 31