HP UPD - HP Printers Supported in Citrix XenApp Server Environments

Technical white paper | HP printers supported in Citrix XenApp server environments
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Executive summary
Citrix® has collaborated with HP to test select HP printers and their associated HP print drivers in Citrix environments up to
and including Citrix XenApp™ 6.5 with Microsoft® Windows® Server 2008 R2 Edition.
These tests were run to determine how HP printers and their associated printer drivers performed using the standard
printer and printer-related features tests that Citrix uses to test its XenApp server and client software. This document lists
all of the printers tested by HP in Citrix environments, explains the printer tests performed by Citrix, identifies which HP
printers and printer driver versions were used, and describes any issues that occurred when these tests were performed.
Citrix has also collaborated with HP to test scanning functions on select HP All-in-One (AIO) devices and their associated HP
TWAIN drivers in a XenApp environment. These tests were run to determine how HP AIO devices and their associated TWAIN
drivers performed with the scan-related feature tests that Citrix uses to test its XenApp server and client software. This
document explains the scan tests performed by Citrix, identifies which HP AIO devices and TWAIN driver versions were used,
and describes any issues that occurred while these tests were being performed.
Target audience: Citrix XenApp print administrators.
This white paper describes testing performed in 2012.
What’s new
• The tables of HP supported printers and drivers are updated.
• UPD 5.6 offers significant improvements in StressPrinter test times.
Versions of Microsoft Terminal Server and Citrix supported by HP
• Windows Server 2008 R2 Edition Terminal Services
– XenApp 6.0
– XenApp 6.5
• Windows Server 2008 x32 and x64 Edition Terminal Services
– XenApp 5.0
– XenApp 5.0 Feature Pack 2 and 3
• Windows Server 2008 Terminal Services
– XenApp 5.0
– XenApp 5.0 Feature Pack 2 and 3
• Windows Server 2003 x32 and x64 Edition Terminal Services
– Citrix Presentation Server™ 4.5
– Presentation Server 4.0
• Windows Server 2003 Terminal Services
– Presentation Server 4.5
– Presentation Server 4.0
– Citrix MetaFrame® Presentation Server, 3.0
– MetaFrame XP Presentation Server (Feature Release 1, 2, and 3)
Testing performed by HP and by Citrix
HP performs Windows Server/XenApp testing on its print drivers and is confident in the stability and functionality of the
driver versions listed in this document. HP also screens all driver releases to verify that the drivers are free of memory leaks
and memory allocation issues that might cause print spooler crashes or Citrix logon issues.
HP has selected a combination of LaserJet, Designjet, Business Inkjet, and Deskjet printers for Citrix to test as a
representative sample of all printers in the HP printer family. Because the driver code bases of these printers are common
to all printers in the HP printer family, the testing performed by Citrix on these select printers translates to all other HP
printers.