HP Smart Client Administrator's Guide

Updating thin clients

You have three possible methods of updating:

●

Broadcast update on page 35

●

DHCP Tag setup on Windows Server 2003/2008 for Automatic Intelligence update

on page 36

●

Manual update on page 39

Broadcast update

Broadcast update, the simplest of the three methods, only requires you to plug the thin client into the

same network as the update server. Broadcast update relies on the HP Smart Client Service, an

application that works with Microsoft Windows IIS to push updates to the thin client. HP Smart Client

Service also includes a Profile Editor to allow profiles to be customized for the thin client.

For Broadcast update to work correctly, HP Smart Client Service must be installed and enabled on the

Windows server. HP Smart Client Service can be downloaded from hp.com. Once Smart Client Service

is set up, any thin client with a network connection can communicate with the Service and be updated.

NOTE: Broadcast updates only work if the thin client is on the same subnet as the Windows server

with HP Smart Client Service installed.

To make sure Broadcast Update is working, run the Profile Editor and make some changes. Connect the

thin client and verify that it has downloaded the new profile. If it has not, please review the Quick

troubleshooting section of the HP Smart Client Administrator’s Guide, page 3, for assistance.

Automatic intelligence