HP Systems Insight Manager 7.
© Copyright 2010, 2013 Hewlett-Packard Development Company, L.P. Legal Notices Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Contents 1 What's new in Systems Insight Manager 7.3..................................................4 Latest hardware support.............................................................................................................4 Latest software releases support..................................................................................................4 Deprecated software support.....................................................................................................
1 What's new in Systems Insight Manager 7.3 Latest hardware support • ML350e Gen v2 Storage support • MSA 2040 SAN • MSA 2040 SAS • 3PAR 3.1.2 MU3 F-class, T-Class, Storeserv 10000, Storeserv 7000 FC models Latest software releases support • IPv6 L3 support • vSphere 5.
• Capable of using only IPv6 transport to communicate with and manage network managed entities IPv6 information. • Capable of using both IPv4 and IPv6 transport to communicate with and manage network managed entities IPv4 or IPv6 information.
2 Important notes Central Management Server Do careful planning to deploy new drivers, firmware agents, or other software to the local CMS to avoid unexpected results, such as a mandatory restart of the CMS. HP Systems Insight Manager Includes the following supports: SNMPv3 INFORM support Use SIM Engine ID - 0x8000000b0448502d53494d to send SNMPv3 INFORMs to SIM. NOTE: It is mandatory to specify the Engine ID to discover HP P6000 Command View and HP P6000 Performance Advisor devices through SNMPv3.
Software/Firmware The HPUX CMS does not support the following features: • Offline firmware upgrade • Installs to Onboard Administrator, HP iLO, or version control • Installs to servers that are not running the HP Version Control Agent You can set up HP SIM on a Linux or (yet better) Windows system to gain this functionality. NOTE: Install Software and Firmware deployment to an iLO does not work if Trust Platform Mode is disabled on the server.
Version Control Repository Manager SIM 7.3 users cannot do online deployment of agents using custom baseline with VCRM 7.2.2 and its prior versions. Users must upgrade to VCRM 7.3.0 for online deployment. The compatibility matrix for online deployment of agents using custom baseline is as follows: Table 1 Compatibility matrix SIM version HP SUM version (bundled within SIM) VCRM version 7.3 6.0.1 7.3.0 Versions prior to 7.3 5.3.5 and prior 7.2.
Table 2 Supported search options (continued) Option Result Metadata Supported. Ranking Not supported.
3 Issues and workarounds The HP SIM undergoes rigorous testing before any given version of the product is released. From HP test activities to date, the following items have been uncovered that you must keep in mind. HP SIM • Issue: Timeout issue observed while performing restore operation on OA. Description: Timeout issue is observed while performing restore operation on OA. When OA restore configuration fails on HP SIM, you can try increasing the timeout value and then try restoring the configuration.
Workaround: To resolve the issue, check for any open admin$ shares of the remote node under consideration and remove them before trying to perform or run HPSUM again. The commands to check and delete any open shares are as follows: 1. Go to command prompt. 2. Execute net use command to list any open connections to admin$ share of the remote node under consideration. 3. If any open connections are found, delete the same using the below command: net use /delete 4. Retry the operation.
4 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service/Contact HP Uni
Registering for software technical support and update service HP SIM is supported in any one of the following situations: • A valid warranty exists (90 days Global Limited Warranty) • Purchase of Insight Control (having 1-year 24x7 Technical Support bundled with the license purchase) • The customer purchases an HP SIM Care Pack (Part #: UR389E) Support includes one year of 24 x 7 HP Software Technical Support and Update Service.
• HP Support Center website at http://www.hp.com/go/hpsc for support information about HP SIM and HP Enterprise products • HP SIM SMI-S Providers website at http://www.hp.com/go/hpsim/providers for information about device support and SMI-S providers • Videos that showcase HP SIM and the Essentials at http://h18013.www1.hp.com/products/ servers/management/hpsim/infolibrary.html • HP SIM forum at http://h18013.www1.hp.com/products/servers/management/hpsim/ techsupport.
Index C Configure or Repair Agents configuring, 6 failing, 6 WBEM providers , 6 H Hardware support, 4 HP VCRM, 8 I Insight Remote Support, 7 R related documents, 13, 14 S Service Pack for ProLiant, 8 SIM Engine ID, 6 SNMP pass-thru, 6 SNMPv3 INFORMs, 6 SNMPv3 traps, 6 Software/Firmware deployment, 7 troubleshooting, 7 Storage support, 4 support, 13 V VCRM, 8 W what's new, 4 15
