HP Systems Insight Manager 7.2 Technical Reference Guide

2. In the Product Description section, select the properties you want to configure. The properties
include the following:
• System type. This is the system type for the system, click the down arrow and select the
appropriate system type.
• System subtype 1 - 8. This is the system subtype for the system, click the down arrow and
select the appropriate system subtype. You can provide up to eight different system
subtypes.
• Product model. This is a free form field and you can enter the system model number here.
• Hardware description. This is a free form field describing the hardware.
• Operating system description. This is the name of operating system running on the system,
if any.
• Operating system for tool filtering. This is the operating system for tool filtering, click the
down arrow and select the operating system.
• Operating system version. This is a free form field and is the operating system version.
3. In the Contact information, enter the system contact and location information.
4. In the Asset Information section, enter the asset number of the system and is retrieved through
the Data Collection process.
5. In the Contract and Warranty Information section, under Entitlement Information, select the
properties you want to configure:
• Customer-Entered serial number
This is the serial number of the system. Any user-entered value is overwritten by
Identification, regardless of the checkbox setting described below. This field is read-only
if it is set by discovery. For Contract and Warranty data collection, if you want to override
the serial number obtained by discovery, enter a number in the Customer-Entered serial
number field.
• Customer-Entered product number
The user-entered product number of the system. Typically, the product number is the
number used to order a system. This number is usually in the format XXXXXX-XXX. HP SIM
tries obtain this number automatically.
• System Country code
The International Organization for Standardization (ISO) code for your country. The
correct country code must be selected for proper reporting of contract and warranty data.
See http://www.iso.org//iso/en/prods-services/iso3166ma/ 02iso-3166-code-lists/
list-en1.html for the list of country codes.
• Entitlement type
This option is required only if you have a service contract with HP. Choose from the
following:
◦ Customers with service contracts issued by Compaq before HP and Compaq merged
should select Compaq contract ID.
◦ Customers with service contracts issued by HP before HP and Compaq merged should
select System Handle.
◦ Customers recently issued a new service contract or migrated from an old pre-merger
company contract to a new HP contract should select SAID (Service Agreement ID).
◦ Customers who purchased an extended warranty at the time the device was purchased
must select HP Care pack Serial Number.
302 Operations