HP Systems Insight Manager 7.0 User Guide

8 Automatic event handling
Automatic event handling enables you to define an action that HP SIM performs when an event is
received. Users who want to access this feature must have administrative rights.
NOTE: Automatic Event Handling events older than 24 hours are filtered out from AEH tasks.
• Managing Tasks Enables you to view definitions, copy tasks, edit tasks, view task results,
disable or enable tasks, or delete existing Automatic Event Handling tasks.
• Creating a New Task Enables you to create a new Automatic Event Handling task. Select
Options→Events→Automatic Event Handling→New Task.
• E-mail Settings Enables you to set up the various e-mail settings needed because of an event
action. You can access the E-mail Settings page using one of the following methods:
— Select Options→Events→Automatic Event Handling→E-mail Settings.
— From the HP SIM introductory page, click e-mail in the Do this now to finish the
installation section.
E-mails are sent to alert users about problems. Ask your e-mail administrator to verify whether
you need the following information:
— SMTP host name of the outgoing mail server, such as mail.company.com. This server
receives the mail messages from HP SIM and begins routing them to the recipient.
— The name of the management server e-mail address. This address appears in the From
field of any e-mail sent from HP SIM. The user can be a system name. Enter the full domain
address in the form [e-mail], as the sender.
NOTE: Some e-mail systems require a valid From user before they accept the message. HP
suggests that a valid e-mail account be used for this purpose.
• Modem Settings Enables you to set up a modem to use for alphanumeric paging. Before
you send a page from the HP SIM server, set up the modem on the server. Be sure you know
the COM port used by the modem to send the page.
This feature is available to users with administrative rights only and is available only when
the HP SIM CMS is installed on Windows.
You can access the Modem Settings for Paging page using one of the following methods:
— Select Options→Events→Automatic Event Handling→Modem Settings.
— From the HP SIM introductory page, click paging in the Do this now to finish the
installation section.
Access the Automatic Event Handling page to edit or delete an existing rule by clicking
Automatic Event Handling in the Do this now to finish the installation section of the HP SIM
introductory page.
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