Integrated extensions for HP SIM White Paper 537228-002, February 2010

10
Issue
:
When trying to run one of the menu items, HP SIM task results indicate that SSH
authentication
is
n
o
t working. If SSH is installed, but not properly configured, the error message
is
similar to
the
following message:
SSH public key authentication failed. Target system
<system> might not be
configured.
A message also appears
if SSH is
n
o
t installed
.
Cause:
SSH is either improperly configured
or not installed
.
Action:
To resolve this issue
, choose one of the following options
:

From an command line window, r
un
the
mxagentconfig
–
a
command
.

Using
the HP SIM GUI, select
the target system
with the issue,
and then
from the Configure menu
,
select
Configure or Repair Tool
. Check
the
Configure secure shell (SSH) access
checkbox, and
then
press
the
run now
button. Alternatively,
you can do the s
ame thing from the command line.
T
o configure SSH w
ith “Host
-
based authentication”, run
:
mxagentconfig
–
a
–
n <target_hostname>
-
u<username>
-
o host
-
p<password>
I
f you prefer
to use
“Each user has to be authenticated on the server”, run
:
mxagentconfig
–
a
–
n <target_hostname>
-
u<username>
-
o user
-
p<passwo
rd>
For the Ignite and SD tools, SSH must be installed/configured on the Ignite/SD server
,
which was
specified during installation.
Issue
:
After
completing First Time Wizard in HP SIM
, some of the new HP
-
UX
menu options do not
appear (such as the fsweb HP
-
UX configuration option)
Cause:
Tools that are specific to HP
-
UX require that the OS of the target system be HP
-
UX and may
also require a particular version of SSH. HP SIM only displays menu options for valid targets. If HP
SIM has not discovered any HP
-
UX
systems or no HP
-
UX systems with a suitable version of SSH, then
those HP
-
UX menu options
do not appear
.
Action:
Discover an HP
-
UX system in HP SIM (using Discovery in the Options menu
,
and validate by
clicking
HP
-
UX
under the Systems by Operating System
option
in the HP SIM left hand frame. At
least
one system (the one you discovered)
appears
. With at least one HP
-
UX system
discovered, the HP
-
UX
menu items
are
enabled. Some of the HP
-
UX tools also check
the versions of HP
-
UX (
for example
,
fsweb, pdweb, kc
web, and ugweb require HP
-
UX version 11i v2 or
greater, and a version of System
Management Homepage that is version 2.0 or greater).
Issue
:
Launch
ing
of Ignite Console with one or more targets results in
the
No clients
were found
message
.
Cause:
This
mes
sage might
indicate
that
SSH authentication is not configured between the HP SIM
Central
Management Server and the target systems and the access permissions (ACLs) are not set for
the
Ignite server to access the target systems.
Action:
I
f the target system
s were not originally installed from
this Ignite server, set the access
permissions to
enable
the
Ignite server to add them as clients and push
files to them. On each target
system
,
execute:
swacl
–
l host
–
M user:root@<ignite_server_name>:crwit
swacl
–
l ro
ot
–
M user:root@<ignite_server_name>:crwit