HP Systems Insight Manager 7.2 Technical Reference Guide

Entering new contact information
Procedure 179 Entering contact information
• Enter the following information as needed.
Table 35 Contact information
DescriptionFields
The salutation of the contact person. Select from the
dropdown list.
Salutation
The first name of a contact that support can use to notify
at the customer site.
Contact's first name
The last name of a contact that support can use to notify
at the customer site. If you enter a first name, a last name
is required.
Contact's last name
The contact person's job title. This is a free-form field.Contact job title
The phone number of the contact person. Extension can
be included by entering ext. before the extension
number. For example, 555-123-4567 ext. 89.
Contact phone
The contact person's e-mail address. This field is
alphanumeric and can contain only one e-mail address.
Contact email
The language to use for the contact person. This field is
alphanumeric and can contain only one e-mail address.
Contact language
The hours that the contact person is available. This field
is alphanumeric and can contain only one e-mail
address.
Hours of availability
This field is a free-form and can included information
such as availability of the contact person, language
preference, and so on.
Contact other
NOTE: When you update the contact e-mail, phone number, or other information for an existing
contact, HP SIM automatically updates the details for all systems that use the same contact name.
Related information
304 Operations