HP Systems Insight Manager 5.3 Technical Reference Guide

NOTE: This solution is specifically (and only) for the problem described as not fully displaying
sub-menu options.
• Solution 2:
Select Tools→Internet Options→General→Temporary Internet Files→Settings→Check for
newer versions of stored pages.
1.
2. Select the Microsoft default of Automatically. The setting of Every visit to the page causes the
problem.
3. Click OK.
• Solution 3:
Select Tools→Internet Options→Advanced→Security→Do not save encrypted pages to
disk.
1.
2. Use the Microsoft default of unselected. Selecting this option causes the problem. HP SIM already
marks all encrypted pages to not be stored by the browser. HP SIM does allow caching of images
and style sheets; selecting this setting disables caching of those resources as well, which degrades
performance.
I ran discovery, but when I go to the Tools menu, the command line tools are not present.
Solution: In HP SIM, menus refresh only after you access a new URL or click the browser refresh button.
After upgrading HP SIM, there are two menu options for License Manager.
Solution: This could happen if Virtual Machine Management Pack is using License Manager in an unsupported
mode and the version of Virtual Machine Management Pack in use is a legacy version.
OpenSSH
After installing OpenSSH on a managed system, I cannot find the .ssh directory.
Solution: The .ssh directory is not created by the SSH installer. Run mxagentconfig on the CMS, and
enter the target system name (such as, hpsystem) and credentials.
I receive errors when running OpenSSH, such as %1 is not a valid Win32 application.
Solution: Search the root directory for a folder or file named Program. If this file exists, delete it. If this folder
exists, rename it or delete it if the folder is empty.
When deploying OpenSSH, the installation times out or ends in an error.
Solution: The domain might be too large. The mkgroup command, which runs as part of the OpenSSH
install, finds a large number of defined Domain Groups within the domain (perhaps from BDC, trust
relationships with other domains, or from all the systems that are members of the domain) and adds them
to the group file created in the \etc directory of the OpenSSH installation. This occurs for about 10 to 15
minutes before the OpenSSH install either times out or crashes. To verify if this issue is occurs, verify if the
size of the \etc\group file is greater than 50 KB.
HP suggests manually installing OpenSSH on the system using the openssh.exe program located in the
C:\Program Files\OpenSSH directory on the installation media, and then running Configure or Repair
Agents against the system if you experience this issue.
Operating system
When the operating system changes on a system and system discovery restarts, HP SIM still discovers an
instance of the system running the old operating system with no items in the system links section. HP SIM
also discovers the system with the new operating system and with the correct system links.
Solution: After systems have been discovered, they can never be un-discovered. Systems that are no longer
active change to Critical status and can be deleted.
My Evo Workstation 6000 system does not display the correct operating system when it is running Windows
XP.
Solution: The SNMP Agent does not correctly recognize this version of Windows. Stop the SNMP service,
set it to a manual startup, and run Data Collection from HP SIM again to get the correct information.
OpenSSH 633