HP Systems Insight Manager 5.3 Technical Reference Guide

Solution: The default operator-template, and other authorizations, might not be sufficient to allow event
modification.
Ensure the user is authorized for the desired tools against the desired systems. Tools include Clear Events,
Delete Events, Assign Events, and Comment Events and are included in the default All Tools and
Full Rights toolboxes. You can also create custom toolboxes with these tools, and use the custom toolboxes
to authorize against the desired systems.
Additionally, the user must be authorized for the desired tools, or the Modify HP SIM Events tool, in the
CMS. If you do not want the user to be able to modify CMS events, use the Modify HP SIM Events tool,
which is included in the default All Tools and Full Rights toolboxes. You can also create a custom toolbox
with this tool, located in the HP SIM Tools category, and use the custom toolbox to authorize against the
CMS.
Event/SNMP trap
Why am I not receiving notification when there is a SNMP Authentication trap received?
Solution: The default setting for Enabling Trap Handling in SNMP Extensions is Disabled (Not Processed)
because typically, a system can be set up with an incorrect community string or an incorrect community
string is set in HP SIM. This error results in an Authentication Failure trap to be sent to the management server
each time a request is made to the system, which results in many traps being logged. To change this setting
to Processed (Enabled), complete the following steps:
1. Open HP SIM (http://machinename:280).
2. Sign-in as a user with administrative rights .
3. Select Options→Events→SNMP Trap Settings.
4. In the Mib Name field, select rfc1215.mib.
5. In the Trap Name field, select authenticationFailure if it is not already selected.
6. In the Enable Trap Handling field, select Yes.
7. Click OK.
These steps set the Authentication Failure Trap to be processed, and you are notified of all failures.
After creating a trap forwarding task, specifying several destination servers, and then running the task, only
one destination server receives all of the traps.
Solution: Verify that the server sending the traps is also discovered in HP SIM. If it is not, discover the system
and then run the task again. All destination servers should receive traps. This problem can happen on a
Windows, HP-UX, or Linux server.
Firefox
When using the Firefox browser while accessing any HP SIM menu, the content of the current page disappears
temporarily during the menu's usage. After making the menu selection, the requested page appears.
Solution: This is the default behavior for FireFox. If you exit the menu, you can redisplay the current page
by clicking the blank area where the page text should appear. The page is refreshed and the text reappears.
When viewing the Audit Log file on the CMS using Firefox, the text is illegible.
Solution: Increase the font size in Firefox by pressing Ctrl +.
Firmware upgrade
When upgrading my switch firmware, I receive the following error in the log file when I click the succeeded
link in the Task Results page:
Processed command line: /v 1.1.1 /s /l c:\hpsim_switchfw_logs\
587_11a.wbem.com.log /c /i 170.50.2.3 /f /a swfwupgrade.ini
Usage: swfwupdate [/c SNMPcommunityString
[/i IPaddr [- IPaddr] ... ]]
[/v FWversion | /b BootVersion] [/m 1 | 2]
Event/SNMP trap 625