HP Systems Insight Manager 5.2 Update 2 Technical Reference Guide

ManualsBrandsHP ManualsSoftwareHP Systems Insight Manager 6.x Linux Software

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I am a member of an existing HP SIM user group, but when I try to run commands from the CLI, I receive an

error message, stating There was a problem connecting to the HP SIM server. Be sure

that:

1. Your user name has been added to HP SIM. Do this by signing in to the HP

SIM GUI at least one time.

2. Your user name and password, if specified, are correctly spelled.

3. HP SIM is running.

4. You used '--' for any long options and double quotes if your username

includes a domain. For example, <commandname> --user "mydomain\myusername"

--pass mypassword.

Solution:

Be sure that the HP SIM service is running by using the ps -ef | grep mx command. If the

managed system is not discovered on the CMS, this message will appear for mxagentconfig -a -n

managed system -u username -p password . Be sure that the managed system is discovered.

I ran the command mxnodesecurity -r -p protocol –n <non-full-DNS-name> and received

a message that the system was removed. However, the system still exists in the mxnodesecurity

list.

Solution:

To delete a system from the mxnodesecurity list using the command mxnodesecurity -r –p

protocol –n <hostname>, use the fully qualified domain name in place of <hostname>.

I am a

administrative rights

user. However, I receive an exception when trying to run the CLI commands.

Solution for

mxnodesecurity

On a Linux system, the command must be executed by the root user.

Solution for all CLI commands:

• If you are a member of an HP SIM user group, sign-in to the HP SIM GUI at least one time. After that,

you will be in the list of authorized users and will be able to run commands from the CLI.

• On a Windows system, you must be a member of the Windows Administrators group to execute CLI

commands.

When using CLI commands in script files, the commands consume any input data available and when the

script is ran, the intended recipient has no data to read.

Solution:

When specifying a CLI command in a script, specify echo "" | command -ln as the source

of standard input data for the CLI command for Windows .bat files and UNIX systems. Specify command

-ln < /dev/null for HP-UX and Linux systems.

CIMOM

I have a

common information model object manager

(CIMOM) on a discovered network, but I do not receive

any information from the port, and the related system is not discovered by HP SIM.

Solution:

Try one of the following solutions:

• If the CIMOM is installed and listening on a Secure Sockets Layer (SSL) port other than the default port

5989, the new port number must be specified in the config/identification/wbemportlist.xml

file. For example:

</interopnamespacelist>

</port>

620 Troubleshooting