HP Systems Insight Manager 5.2 Update 2 Technical Reference Guide

• Contact This is a free form field and is the contact user for the system.
• Location This is a free form field and is the physical location of the system.
• Asset Information
• Asset number This is the asset number of the system and is retrieved through the Data Collection
process.
• Prevent the Discovery, Identification, and Data Collection processes from changing these system
properties When checked, Discovery, Identification, and Data Collection do not overwrite any of the
property values. However, when deselected, the Discovery, Identification, and Data Collection processes
might overwrite or clear the properties. One exception to this behavior is with the serial number which
is overwritten with any serial number obtained through Identification, regardless of this checkbox setting.
NOTE: If this box is deselected and you click OK, HP SIM checks to see if any changes have been
made. If so, a warning message appears stating that your changes might be overwritten by the next
Discovery. To avoid having Discovery overwrite your changes, you should check this box.
Contract and warranty information
The information in this section is optional.
Asset Information
• Customer-Entered serial number The user-entered serial number of the system. When collecting
contract and warranty data, this serial number overrides the serial number obtained during Discovery.
This serial number must match a serial number that is on record with HP. Entering a serial number here
is not required if the serial number was obtained during Discovery.
• Product number The user-entered product number of the system. Typically, the product number is the
number used to order a system. This number is usually in the format XXXXXX-XXX. HP SIM will try to
obtain this number automatically.
• System Country code The International Organization for Standardization (ISO) code for your country.
The correct country code must be selected for proper reporting of contract and warranty data. See
http://www.iso.org//iso/en/prods-services/iso3166ma/02iso-3166-code-lists/list-en1.html for the
list of country codes.
• Entitlement type This option is required only if you have a service contract with HP. Choose from the
following:
• Customers with service contracts issued by Compaq before HP and Compaq merged should select
Pre-merger Compaq Contract.
• Customers with service contracts issued by HP before HP and Compaq merged should select
System Handle.
• Customers recently issued a new service contract or migrated from an old pre-merger company
contract to a new HP contract should select SAID (Service Agreement ID).
• Customers who purchased an extended warranty at the time the device was purchased should
select Carepack.
• Entitlement ID The ID of the contract, if you entered one. Depending on the selected contract type,
the following applies:
• For Pre-merger Compaq contracts, the contract identifier is on the contract itself.
• System Handles are on the contract. System Handles are case sensitive and generally use uppercase
letters.
590 Administering systems and events