HP Systems Insight Manager 5.3 Technical Reference Guide
When printing lists or reports in HP SIM, selecting Landscape as the paper orientation does not change the
printout to landscape.
Solution:
From Control Panel→Printers, set the orientation to Landscape.
Property pages
When I click the FC HBA link on the Property Pages Status tab, I receive an error message.
Solution:
Even though FC control is not present on the system the FC HBA hyper link might appear on the
Status tab. For an FC HBA, HP SIM cannot anticipate if there will be instances present and might display
this link. If there are instances present, the CIM Client connection might have timed out.
The following error messages can be received on the Property pages:
MeaningError message
The target system contains a WBEM installation CIMOM that is a
storage proxy CIMOM. There is not a WBEM CIMOM that models
the target system. Therefore, the Property pages do not have an
agent that collects system-specific information. Install a server
WBEM CIMOM to enable WBEM manageability for the target
system.
Property pages are unavailable because this
system acts as a WBEM storage proxy.
The Property pages are subject to the web server default time-out
(20 minutes). If the Property pages time out, this message
appears. Close the window, and relaunch the Property pages
against the target system.
Communication has been lost. Close the window
and relaunch Properties for this system.
An unanticipated WBEM error has occurred. Contact HP Support.Unknown WBEM error.
The target system has been identified as WBEM enabled, but the
credentials are failing for the target system. Verify the credentials,
and identify the target system again.
Error: Cannot connect to target system using
WBEM. Check WBEM protocol settings for this
system under Options Protocol Settings Global Protocol
Settings.
The target system is not able to create a WBEM connection.Target system is unavailable.
The WBEM connection to the target system is successful but the
system is not returning data for specific WBEM classes.
No WBEM data is available.
Requests to retrieve information from the CPU Instance Provider, Memory Instance Provider, and the
Environmental Provider might time out on some platforms because providers are slow in gathering inventory
information. Also, providers do not inform the client that the inventory information is being gathered. This
results in periodic failures or missing data entries when populating the HP SIM Property Pages or Inventory
data.
Solution:
This issue is fixed in the SFM product delivered with 0603OEUR. Providers no longer time out.
Instead, a message appears on the managed system, stating Inventory is being build currently.
Please try after some time. After the inventory information is gathered, providers respond with
the requested information to the client as subsequent requests are made.
NOTE: After installation of the SFM product, the first request to any provider for information related to
various systems is slow. Subsequently, requests are quick (event after a reboot).
Protocols
When adding a client to the CMS, the WBEM protocol does not appear under management protocols, and
none of the WBEM properties are listed on the System Page for the client.
Solution:
The password might be incorrect on the System Protocol Settings page (Options→Protocol
Settings→System Protocol Settings).
I receive the error message <<<CANNOT BE BLANK, and the Schedule and Run Now buttons are disabled.
Solution:
If a field is left blank on the System Protocol Settings page, this message appears. Fill in the
blank fields, and the buttons are enabled.
Property pages 635