HP Systems Insight Manager 5.3 Technical Reference Guide

Related topics
• Editing system properties for a single system
• Managing site information
Deleting site information
To delete site information:
1. Click Manage Sites from the Edit System Properties page. The Manage Sites page appears.
2. Select the site names to delete.
3. Click Delete. A confirmation box appears.
4. To delete the site information, click OK, or to cancel the deletion, click Cancel.
Related procedures
• Entering new site information
• Editing site information
Related topics
• Editing system properties for a single system
• Managing site information
Example of setting system properties
Setting customer company and contact information individually
If the customer company or contact information is different between multiple systems, the preferred
configuration method is through the Set System Properties or Edit System Properties page using the
procedures outlined below.
HP SIM 5.1 or greater provides two sections on the Set System Properties page under Contract and
Warranty Information, called System Site Information and Customer Contact. Each section is treated
by HP SIM as a unique database record with the first field of each section representing the record’s header.
The System Site Information section uses Site name as the header, and Customer Contact uses Contact’s
first name and Contact’s last name as the header. You must be aware, when entering information in
these sections, that certain properties are tied to the Site name and Contact’s first name / last name
fields. If information is meant to be unique for a particular system or system location, you must ensure that
the Site name and/or Contact’s first name/last name are also unique.
Under Customer Contact, changing any of the fields Contact job title through Contact other changes
the corresponding properties for all of the systems that use the same Contact’s first name/last name.
For example, if the Site name was set globally to Widgets Inc. and you require a unique address for an
individual system located in Brussels. You can create a Site name of Widgets Inc. – Brussels to ensure that
the unique address information for this system does not overwrite the other system’s System Site Information,
nor will it be overwritten if changes are made to those systems.
IMPORTANT: Although HP SIM currently does not require you to complete both System Site Information
and Customer Contact sections, the Remote Support Pack requires both sections are filled out, especially
the fields designated by *.
Related topics
• System Page
• Tools & Links tab
• Editing system properties for multiple systems
• Viewing contract and warranty information
System properties 591