HP Systems Insight Manager 5.2 Update 2 Technical Reference Guide

To configure the SNMP trap destination on HP-UX:
1. Using a text editor, open the following file:
/etc/snmpd.conf
2. Insert the following information at the end of the snmpd.conf file:
trap-dest: X.X.X.X
Replace the X.X.X.X with the IP address of the enterprise management station.
3. Save and close the snmpd.conf file.
4. Stop the SNMP daemon by entering the following at a shell command prompt:
ps -ef | grep snmpd
kill -9 PID
Replace PID with the process ID returned by the previous command.
5. Restart the SNMP daemon by entering the following at a shell command prompt:
snmpd
Browser
My CMS is displaying an error message "Communication with the HP SIM server has been lost".
The HP SIM portal relies on the central management server (CMS) to respond quickly to all requests.
• If the CMS is slow to respond to one request, browser performance may fall significantly during that
time.
• If the CMS is slow to respond to two requests, the browser will appear to lock up completely during
subsequent interaction; the browser will not send additional requests until there are fewer than two
outstanding requests.
• If four sequential ping-like requests each takes more than 30 seconds to complete, due either to request
queuing or slow CMS response, the browser will display the message, "Communication with the HP
SIM server has been lost", even though the CMS may still be responsive to other browser sessions.
On a LAN, the browser receives a CMS response to most requests within 10-100 milliseconds, which is
nearly instantaneous. Requests that involve database queries or secondary network communication may take
a few seconds to respond.
There are situations that may result in particularly slow response times. For example:
• Viewing large collections of systems or events.
• Specific/custom database queries taking an unexpectedly long time.
• Many users simultaneously accessing a shared resource, such as the database.
Solution: The maximum number of server connections can be increased in both Internet Explorer and Firefox.
The default number of connections is two. Though you can increase this number into the hundreds, it’s
recommended not to exceed ten. For more information, see:
• Internet Explorer: http://support.microsoft.com/kb/282402/
• Firefox: http://kb.mozillazine.org/Network.http.max-persistent-connections-per-server
When I try to browse to the System Management Homepage on the same Linux system on which HP SIM is
installed, I receive multiple browser warning messages.
Solution:
1. Open a terminal window.
2. At the command prompt, enter:
cp /etc/opt/hp/sslshare/* /opt/hp/sslshare
3. Press the Enter key.
614 Troubleshooting