HP Systems Insight Manager 6.0 Installation and Configuration Guide for Microsoft Windows HP Part Number: 418812-007 Published: January 2010 Edition: 6.
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Table of Contents 1 Installation overview and requirements..........................................................6 First time install process overview..............................................................................................................6 Upgrade overview...................................................................................................................................6 System requirements...............................................................................
Implementation................................................................................................................................65 Systems Insight Manager audit log configuration.......................................................................................65 Overview........................................................................................................................................65 Implementation.....................................................................
List of Tables 1-1 1-2 1-3 1-4 1-5 Supported Supported Supported Supported Supported HP c-Class platforms.........................................................................................................16 HP e-Class platforms........................................................................................................16 HP p-Class platforms........................................................................................................16 Servers (c-Class, e-Class, p-Class)........
1 Installation overview and requirements This chapter provides an overview of the Systems Insight Manager installation process, and it identifies the system requirements for a Windows CMS, a managed system, and a network client. First time install process overview Perform these steps for a first time install of Systems Insight Manager on your Central Management Server: 1. Install and configure the Central Management Server. The procedure to complete this step is in the installation chapter of this guide.
• Windows Vista Business and Enterprise with SP2 • Windows Server 2003 R2 Standard SP2 • Windows Server 2003 R2 Standard SP2 64-bit • Windows Server 2003 R2 Enterprise • Windows Server 2003 R2 Enterprise SP2 64-bit • Windows Server 2003 Standard SP2 32-bit • Windows Server 2003 Standard 64-bit • Windows Server 2003 Standard SP2 64-bit • Windows Server 2003 Enterprise SP2 • Windows Server 2003 Enterprise SP2 64-bit • Supported 32-bit Windows operating system running as guest on the follo
NOTE: Microsoft SQL Server 2005 requires .NET 2.0 Framework. NOTE: Microsoft SQL Server 2005 supports 5,000 systems and 50,000 events. • Microsoft SQL Server 2008 Express • Microsoft SQL Server 2008 Express with Service Pack 1 NOTE: Microsoft SQL Server 2008 Express requires .NET 2.0 Framework. NOTE: Microsoft SQL Server 2008 Express supports 500 systems and 5,000 events.
against unauthorized access, and potentially sensitive operations and data could be made available to unauthorized users. Systems Insight Manager Windows Virtual Machine support You can run Systems Insight Manager on a Windows Virtual Machine (VM) provided the following requirements are met: • The VM must be hosted on an ESX 3.0.
Managed system requirements and recommendations This section contains requirements and recommendations for managed systems.
• Windows Server 2003, Enterprise Edition for Itanium based systems • Windows Server 2003, Enterprise Edition SP1 for Itanium-based systems • Windows Server 2003, Enterprise Edition SP2 for Itanium-based systems • Windows Server 2003, Web Edition • Windows Server 2003, Web Edition SP1 • Windows Server 2003, Web Edition SP2 • Windows Server 2003, Datacenter Edition • Windows Server 2003, Datacenter Edition SP1 • Windows Server 2003, Datacenter Edition SP2 • Windows Server 2003, Datacenter
• • 12 HP-UX and HP NonStop Kernel managed systems • HP-UX 11i v1 (11.11) • HP-UX 11i v2 (11.23 IA only) • HP-UX 11i v2 Update 2 (11.23 PI-PA) • HP-UX 11i v3 (11.31 IA/PA) • HP Tru64 UNIX • HP NonStop Kernel • OpenVMS Linux managed systems • Oracle Enterprise Linux 5.3 x86 • Oracle Enterprise Linux 5.3 AMD64/EM64T • Oracle Enterprise Linux 5.2 x86 • Oracle Enterprise Linux 5.
• • SUSE Enterprise Linux 11 AMD64/EM64T • SUSE Enterprise Linux 10 IPF, SP3 • SUSE Enterprise Linux 10 x86, SP3 • SUSE Enterprise Linux 10 AMD64/EM64T, SP3 • SUSE Enterprise Linux 10 IPF, SP2 • SUSE Enterprise Linux 10 x86, SP2 • SUSE Enterprise Linux 10 AMD64/EM64T, SP2 • SUSE Enterprise Linux 10 IPF, SP1 • SUSE Enterprise Linux 10 x86, SP1 • SUSE Enterprise Linux 10 AMD64/EM64T, SP1 • SUSE Enterprise Linux 9 IPF, SP4 • SUSE Enterprise Linux 9 x86, SP4 • SUSE Enterprise Linux 9 A
• • • • Integrity VM HP-UX (running guest OS HP-UX 11i v2) • Integrity VM HP-UX (running guest OS HP-UX 11i v3) • Microsoft Virtual Server 2005 R2 SP1 • Microsoft Virtual Server 2005 R2 • Microsoft Hyper-V running guest Windows x86 Novell managed systems • Netware 6.5 • Netware 6.0 SUN managed systems • Solaris 9 Sparc • Solaris 10 Sparc • Solaris 10 Intel Platform • Solaris 9 Intel Platform • Solaris 8 Intel Platform IBM managed systems • AIX 6.1 • AIX 5.
Required web browsers • For Windows: • Microsoft Internet Explorer 7.0 or later • Mozilla Firefox 3.0.10 or later NOTE: • For HP-UX: • • For optimum performance, the minimum resolution for the browser must be 1024 x 768. Mozilla Firefox 3.0.10 or later For Linux: • Mozilla Firefox 3.0.10 or later NOTE: For all Internet Explorer browsers, you must have the SSL 3.0 or TLS 1.0 browser security options enabled for Systems Insight Manager to work properly.
the screen, select Support & Documents. Under Resources for HP BladeSystem Integrated Manager Software, select Manuals. Under General reference, select HP BladeSystem Integrated Manager Support Matrix. Hardware support Table 1-1 Supported HP c-Class platforms Product Models Minimum Software Management firmware version BladeSystem c3000 2.00 or later BladeSystem c3000 Tower Model 2.10 or later BladeSystem c7000 1.
HP Consolidated Client Infrastructure (CCI) ProLiant BL465c G5 9/12/2008 1.70 Windows Server 8.15 2003 and 2008, Linux, Solaris, and VMWare ESX Server ProLiant BL480c 5/1/2007 1.24 or later Windows and Linux 7.50 or later ProLiant BL490c G6 I21 2/23/09 1.75 Windows and Linux 8.20 ProLiant BL495c G6 A14 05/07/2009 1.78 Windows 2003, 8.25 Windows 2008, RHEL 5 Update 3, RHEL 4 (minimum Update 8), VMWare ESX 4.0.0 or later, XenSource, RedHat XEN, and SLES XEN ProLiant BL495c G5 8/29/2008 1.
(4 Dec 2007) ProLiant BL25xwp ProLiant BL30p 2005.10.27 1.88 or later Windows and Linux 1.70 or later Windows and Linux 7.10 or later 1.70 or later Windows and Linux 7.20 or later 1.70 or later Windows and Linux 7.10 or later 1.70 or later Windows and Linux 7.20 or later 1.24 or later Windows and Linux 7.60 or later (21 Jun 2006) ProLiant BL35p ProLiant BL40p 2003.07.25 (12 Aug 2003) ProLiant BL45p ProLiant BL45p G2 2007.09.
Platforms Product Models Minimum Software Management firmware version HP NC382m Dual Port 1GbE BL-c Adapter Boot code version 4.4.14 and MBA version 4.4.16 e-Class QMH2562 8Gb FC for HP BladeSystem c-Class 4.04.04 HP NC532m Dual port 10GbE BL-c Adapter Boot code version 4.5.10 and MBA version 4.5.20 LPe 1205-HP 8Gb FC for c-Class 1.10a4 HP 3G SAS BL Switch Module NA HP BladeSystem PC Blade Switch 1.1.1.4 Rev. A HP ProLiant BL e-Class (C-GbE) Interconnect 2.1.
2 Installing Systems Insight Manager on the CMS for the first time Preparing the system These steps are for a clean installation of Systems Insight Manager on your Windows system. If a previous version of Systems Insight Manager is installed on your system and you want to upgrade your data, see Chapter 6 “Upgrading Systems Insight Manager” for more information. This procedure verifies that your system meets the minimum requirements and prepares your system for installation. 1. Install and configure the CMS.
6. Before you proceed with the install, if you are going to perform a custom install for HP System Management Homepage see System Management Homepage Installation Guide at http:// h18013.www1.hp.com/products/servers/management/agents/documentation.html for specific user name requirements for the product administrator, service account, and database administrator: Systems Insight Manager can be installed three ways: 7. • Typical install - Requires minimal user interaction.
NOTE: HP does not recommend running server deployment with MSDE installed and Systems Insight Manager with SQL Server 2005 Express Edition SP3 on the same server. NOTE: Click the selection box in the upper-right corner of any dialog box to view the Systems Insight Manager Installation and Configuration Guide, ReadMe or Release Notes. 8. Click Next. The System Inspection window appears. The system is inspected for a previous version of Systems Insight Manager and a local database.
NOTE: Systems Insight Manager supports SQL Server and Oracle databases on Windows platforms. This feature enables support for a local or remote database hosted on an IPV6 enabled machine. However Systems Insight Manager does not support IPV6 addresses. You must enter a hostname in the Host field. • Select from the following database options: Install and use SQL Express. This option enables you to install and configure Systems Insight Manager to use SQL Server 2005 Express Edition SP3.
To use SQL or SQL Server 2005 Express Edition SP3: 1. From the Database Configuration window, select Use SQL/SQL Express. 2. In the Username field, the installing user account appears and can be edited. The account specified must be the user name for the database server. 3. In the Password field, enter the password for the database server.
g. h. Select No when the Would you like to configure another listener? dialog appears. In Services, set OracleOraHome92TNSListener to Automatic, and then start the service. To use Oracle: 1. From the Database Configuration window, select Use Oracle. Before using the database you must ensure the database: 2. • Uses Unicode character set of AL32UTF8 and national character set of AL16UTF16. • The NLS Length is set to BYTE.
The following installation options are available: • Typical Select this option to install the included components with minimal user interaction listed under the Available Components for Install. If a component is listed as not available for installation on the CMS, then the Systems Insight Manager install shell has determined one of the following: • The installation prerequisites for the component have not been met. • A newer version of the component is currently installed.
NOTE: This user account is used to run the Systems Insight Manager service. 2. Enter the password for this account. Click Next, the Summary window appears with the components that are to be installed. 3. Click Install to initiate the installation process which installs all products listed in the Selected Components table. The Status window appears.
4. Progress beside the component's name. After the component has installed, it states Installed Successfully. After all the components are installed, click Next. The Registration window appears. Register Systems Insight Manager or click Register Later. NOTE: The Systems Insight Manager Registration window and First Time Wizard appear when a user with administrative rights logs in to Systems Insight Manager for the first time.
6. The reboot option is presented on this screen. The Yes, reboot the system now option is selected by default. Click Finish to allow the system to reboot. This completes the typical installation process. See "Next steps" for more information. NOTE: For more information regarding where the HP System Management Homepage default settings are stored during a Typical installation and how to change them, see the System Management Homepage Installation Guide at http://h18013.www1.hp.
NOTE: When installing WMI Mapper, you can enter the port value. If WMI Mapper is already installed, you cannot modify the port value. 2. 30 Click Next to verify that enough disk space exists for the selected components. If enough space exists, the Service Account Credentials window appears. The Domain and User name fields default to the installing account credentials and can only be edited if doing a fresh install. Enter the password for this account.
NOTE: This user account is used to run the Systems Insight Manager service. 3. Click Next. The Summary window appears. 4. Click Install to initiate the installation process. This process installs all the products listed in the Selected Components table. The Status window appears. As you install each component, it states In Progress next to the component's name. After the component installs, it states Installed Successfully. Install the HP System Management Homepage: 5.
a. The HP System Management Homepage Setup window appears. The InstallShield Wizard guides you through the install of HP System Management Homepage. Click Next. The Operating Systems Groups window appears. NOTE: If at any time during the install of HP System Management Homepage you click Cancel, the installation and setup of the HP System Management Homepage ends. b. c. Select Administrator, Operator, or User from the Operating Systems Group Name field.
NOTE: You can add an unlimited number of trusted certificates. NOTE: To delete a certificate, select the certificate, and click Delete. The selected certificate is removed. v. vi. • From the IP Binding window, select the IP Binding checkbox if you would like to bind to IP addresses that match a specific subnet and mask. Click Next. From the IP Restricted Logins window, select the Enable IP Restricted Logins checkbox if you would like to include or exclude specific IP addresses or IP address ranges.
For example, you might want to use Trust All if you have a secure network, and everyone in the network is trusted. NOTE: You can add up to five subnet IP address/netmask pairs. NOTE: If you click IP Binding but do not specify the IP address/netmask, then you might not be able to connect to the HP System Management Homepage. The IP Restricted Logins window appears.
NOTE: If Systems Insight Manager is installed after HP System Management Homepage is installed, the HP System Management Homepage 2048-bit key pair is replaced with the Systems Insight Manager1024-bit key pair. 6. Install OpenSSH: a. On the Welcome to the OpenSSH Services Setup Wizard, click Next. The Select Destination Location window appears. Setup installs OpenSSH into the following folder C:\Program Files\OpenSSH. To change the location, use the Browse button. Click Next.
a. b. c. d. When the Welcome to the HP Systems Insight Manager Setup Wizard appears, click Next. Select or enter a different folder name using Browse. Click Next. The Ready to Install window appears. Click Install. The Install Progress window appears. Click Finish when the installation is complete to close the HP Systems Insight Manager Installer window. 9. Remote Support Software Manager is downloaded through the HP Insight Remote Support Advanced products shortcut that is installed on your desktop.
All errors, warnings or information messages are logged in the Systems Insight Manager.log. The installation status of Systems Insight Manager and installed components appear in the silentstatus.xml file. These files are created in the root of the system drive. The silent.xml file contains the parameters below for the installation process.
define the installation location of Systems Insight Manager and the partner components. The base installation location is the main directory that Systems Insight Manager and the partner components are installed to. OpenSSH, HP Insight Control virtual machine management is installed in the specified in silent.xml. Systems Insight Manager will be installed in specified in silent.xml.
Manager for the first time. Follow the onscreen instructions to register Systems Insight Manager or click Register Later to register at another time. NOTE: The First Time Wizard configures only the basic settings of an initial setup for Systems Insight Manager. Additional configuration options are available in the Systems Insight Manager graphical user interface. See “Configuring Systems Insight Manager using the Options menu” or the HP Systems Insight Manager 6.0 User Guide at http://h18013.www1.hp.
3 Configuring Systems Insight Manager At this point, step 1 below is complete. Perform step 2 to configure Systems Insight Manager for your environment by using First Time Wizard or proceed to “Configuring Systems Insight Manager using the Options menu”. 1. Install and configure the CMS. The procedure to complete this step is in Chapter 2 “Installing Systems Insight Manager on the CMS for the first time”. 2. Configure Systems Insight Manager for your environment.
• Configure Managed Systems Configure managed systems as they are discovered, by configuring WBEM and WMI, SNMP, SSH access, and trust relationship. • WBEM/WMI Mapper Proxy To retrieve managed system information on Windows systems, enter the mapper proxy system host name and port number. NOTE: This page only appears if you selected to manage a Windows system.
Operating-system-specific reports The following reports are specific to HP-UX and are added or removed depending on whether HP-UX is selected or not. Windows or Linux do not have specific reports.
It is important that you plan which systems each user is going to manage and which specific set of tools the users are authorized to execute against the managed systems. A user with no toolbox authorizations on a system cannot view or manage that system. Authorizations are additive. If a user is authorized on Toolbox1 on a system and is also authorized for Toolbox2 on the same system, the user is authorized for all tools in both Toolbox1 and Toolbox2 on that system.
4 Setting up and configuring managed systems At this point, steps 1 and 2 below are complete. Perform step 3 to install and configure the required management software. 1. Install and configure the CMS. See Chapter 2 “Installing Systems Insight Manager on the CMS for the first time”. 2. Configure Systems Insight Manager for your environment. See Chapter 3 “Configuring Systems Insight Manager”. IMPORTANT: You must run Discovery before setting up managed systems. See Configuring Systems Insight Manager.
You must have a storage system’s WBEM SMI-S provider installed and configured on a managed node for Systems Insight Manager to discover SAN storage. This includes storage devices such as Fibre Channel disk arrays, switches, tape libraries, or hosts (with Fibre Channel host bus adapters.) See the Systems Insight Manager SMI-S Provider webpage, http://www.hp.com/go/hpsim/providers, to view the latest information regarding Systems Insight Manager support for a particular device.
5 Initializing the Remote Support Software Manager The HP Insight Remote Support Advanced software is fully integrated with HP Systems Insight Manager and provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network, SAN environments and selected multivendor devices. HP Insight Remote Support Advanced is targeted to larger networks, data centers, and mission critical or business critical support levels.
The CMS DNS resolution facilitates the GSLB being able to direct traffic dynamically to the appropriate site. It is not supported to configure the hosts file with a single IP address of the Remote Support aliases because there are multiple IP addresses for these aliases. NOTE: You can check for any software or networking updates in the HP Remote Support Advanced Release Notes at http://docs.hp.com/en/netsys.html#Remote Support Pack and should consult the www.hp.
6 Upgrading Systems Insight Manager This chapter provides the steps to upgrade Systems Insight Manager 5.2 and later. Before beginning the Systems Insight Manager upgrade, verify that your user name and password to access to the database are valid.
NOTE: Click the selection box in the upper-right corner of any dialog box to view the Systems Insight Manager Installation and Configuration Guide, Readme, or Release Notes. 5. Click Next. The System Inspection window appears. The system is inspected for a previous version of Systems Insight Manager and/or a local database. During inspection, if Systems Insight Manager detects any incompatible plug-ins, an advisory displays.
6. For Systems Insight Manager 5.2 and later, SQL Server 2005 Express Edition SP3 replaces MSDE. When Systems Insight Manager is upgraded on a system that has an MSDE database installed by a previous version of Systems Insight Manager or an Systems Insight Manager partner, the MSDE database is detected and is migrated to the SQL Server 2005 Express Edition SP3 database. The original MSDE database is not altered and still remains on the system untouched.
being installed. After SQL Server 2005 Express Edition SP3 is installed, the Select Installation Type window appears. • Use SQL/SQL Express. This option is applicable if you have SQL Server 2008 or SQL Server 2005 Express Edition SP3 installed and you want to configure Systems Insight Manager to use it. To use SQL or SQL Server 2005 Express Edition SP3: 1. From the Database Configuration window, select Use SQL/SQL Express. 2. In the Username field, the installing user account appears and can be edited.
f. g. h. Enter the port number, use standard port 1521. Select No when the Would you like to configure another listener? dialog appears. In Services, set OracleOraHome92TNSListener to Automatic, and then start the service. To use Oracle: 1. From the Database Configuration window, select Use Oracle. Before using the database you must ensure the database: 2. 3. 4. • Uses Unicode character set of AL32UTF8 and national character set of AL16UTF16. • The NLS Length is set to BYTE.
NOTE: If you do not have Internet access, click Register Later or navigate to http:// h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPSIM-LIC to register. When the Install Complete window appears, you are given the option to reboot.
NOTE: d. To delete a group name, select the group name, and click Delete. From the User Access window, configure the HP System Management Homepage for the following access types: • Select Anonymous Access to enable anonymous access to unsecured pages. • Select Local Access Anonymous or Local Access Administrator to set up the HP System Management Homepage to automatically grant local IP addresses at the selected access level.
NOTE: You can add an unlimited number of trusted certificates. NOTE: To delete a certificate, select the certificate, and click Delete. The selected certificate is removed. v. vi. • From the IP Binding window, select the IP Binding checkbox if you would like to bind to IP addresses that match a specific subnet and mask. Click Next. From the IP Restricted Logins window, select the Enable IP Restricted Logins checkbox if you would like to include or exclude specific IP addresses or IP address ranges.
For example, you might want to use Trust All if you have a secure network, and everyone in the network is trusted. NOTE: You can add up to five subnet IP address/netmask pairs. NOTE: If you click IP Binding but do not specify the IP address/netmask, then you might not be able to connect to the HP System Management Homepage. The IP Restricted Logins window appears.
NOTE: If Systems Insight Manager is installed after HP System Management Homepage is installed, the HP System Management Homepage 2048-bit key pair is replaced with the Systems Insight Manager1024-bit key pair. 6. Install OpenSSH: a. On the Welcome to the OpenSSH Services Setup Wizard, click Next. The Select Destination Location window appears. Setup installs OpenSSH into the following folder C:\Program Files\OpenSSH. To change the location, use the Browse button. Click Next.
a. b. c. d. 9. When the Welcome to the HP Systems Insight Manager Setup Wizard appears, click Next. Select or enter a different folder name using Browse. Click Next. The Ready to Install window appears. Click Install. The Install Progress window appears. Click Finish when the installation is complete to close the HP Systems Insight Manager Installer window. Install the HP Version Control: a. When the HP Version Control Setup window appears, click Install.
NOTE: Systems Insight Manager automatically upgrades MSDE to SQL Express 2005 SP3 even if the tag is set to True or False. Provide the database user account information from the existing Systems Insight Manager install. Provide the domain for the user account. Provide the database server name or IP address of the existing Systems Insight Manager install. NOTE: Upgrades of Systems Insight Manager using silent.
The installation or upgrade status of Systems Insight Manager and selected components are logged in the Systems Insight Manager.log and silentstatus.xml files. Both files are created in the root of the system drive. Data migration The data migration tool is a command line interface tool that you can use to migrate configuration data from an installation of Systems Insight Manager 5.3.x or later to a new installation of HP SIM 6.0 running on another CMS.
NOTE: • The import process deletes any existing data from the target CMS as the import proceeds. Stop the Systems Insight Manager service and all other HP Insight Control Software. IMPORTANT: If data import fails for a component, the component database may lose its data, and the component may become unstable. HP recommends that you take a snapshot of all databases before proceeding with the import.
Default CRA Task settings XML Property name Default value Other allowed values argument_ssh Host User argument_trust Certificate Empty usesignincred True NOTE: A Read/Write string will be created automatically on Windows systems. Configure secure shell (SSH) access authentication Host based authentication NOTE: All users from this instance of HP SIM will be authenticated on the managed system.
7 Uninstalling Systems Insight Manager From the control panel, use the Add/Remove Programs feature in Windows, and complete the following steps to remove Systems Insight Manager and its dependencies: NOTE: 1. If a registered plug-in is installed and dependant on Systems Insight Manager does not unistall it. Select HP Systems Insight Manager, and click Remove. If you want to uninstall Systems Insight Manager, click Yes. Click No to cancel the uninstall.
8 Configuration options Several configurable parameters in Systems Insight Manager that are not available from the GUI. These parameters can only be configured by editing a configuration file on the CMS. NOTE: All Systems Insight Manager parameters have been set to predefined values that are appropriate for most situations. These parameters should only be changed if you are experiencing issues with the default values.
must use some other means to protect an unattended session from illegal use, such as password-protected screen savers. Active time-out policy The active time-out policy only keeps sessions alive if the user is actively using the GUI, such as clicking on links and buttons. Display and refresh of the banner is not sufficient to keep the session alive. The user is timed-out either by inactivity, closing the browser, or navigating to another site. The default time-out period is 20 minutes.
Implementation Changes made to the log.properties file do not take effect until the log manager daemon or service is restarted. Restart the Systems Insight Manager service. CAUTION: The queue size should be changed only with extreme care. If the queue is set too high, the log manager consumes too much system memory. NOTE: When the Audit Log file reaches the maximum file size, the log is renamed with MX_LOGROLLFILEEXT extension and a new file is started.
To configure task results using the Systems Insight Manager interface, select Options→Task Results Settings. For more information, see the Systems Insight Manager help system. To configure the short and long task lifetimes manually, edit the globalsettings.props file. • The long lifetime defaults to 30 days. To change that time, edit: MX_JOB_MAX_COMPLETED_JOB_AGE=30 • Task results for frequently scheduled tasks start to drop off after 10 instances.
9 Troubleshooting Installation During the Systems Insight Manager installation on Windows Vista using a user who is member of the administrators group, when I click Next, an error displays indicating there are insufficient rights to the database. Solution: To resolve: Disable the User Account Control (UAC) for the user and continue the installation. During the Systems Insight Manager installation, the Port values on the Database configuration page are grayed out for Oracle.
1. 2. 3. Go to Manage→User and Groups→Enable Administrator account From the Service Account Credentials page, change the Username field to Administrator and enter the associated password. Restart the Systems Insight Manager service. I cannot load Systems Insight Manager on Windows NT 3.51 or Windows NT 4.0. Solution: Windows NT 3.51 and Windows NT 4.0 are not supported platforms.
After the file is deleted, restart the Insight Management Agents and a new Globally Unique Identifier is assigned by Systems Insight Manager when the system is discovered. ▲ In Windows NT: The Management Agents create the Globally Unique Identifier information in an entry in the Windows NT registry. To remove permanence of the Globally Unique Identifier, remove the entry: HKEY_LOCAL_MACHINE\SOFTWARE\Compaq Insight Agent\hostGUID After the entry is removed, restart the Insight Management Agents services.
NOTE: This setting does not affect remote sign-ins using domain accounts. Modifying this policy allows remote sign-ins over the network using any local account configured to do so, not just the Guest account. Ensure all local accounts have appropriate passwords. To change the setting: 1. Open Local Security Settings MMC Application by selecting Programs→Administrative Tools→Local Security Policy. 2. Open the Local Security Policies folder, and then open the Security Options subfolder. 3.
Tools→Internet Options, and then click the Privacy tab from the Internet Explorer browser menu. Modify the privacy setting in one of the following ways: ▲ Browse to systems by IP address instead of by name can cause the browser to consider those systems to be in the Internet Zone. Instead, browse by name. You can configure Systems Insight Manager to use system names when creating links to systems by selecting Options→Security→System Link Configuration and selecting Use the system name.
In Windows 2000 and Windows XP, open the Local Security Policy by selecting Start→Programs→Administrative Tools. Expand the Local Policies tree, and then select User Rights Assignment. Ensure the Systems Insight Manager users have the access this computer from the network right and that they do not have the Deny access to this computer from the network selected. I am receiving the exception org.apache.jasper.JasperException while signing in to Systems Insight Manager.
Description Port Protocol HP SMH Secure Web Server* 2381 HTTPS WBEM/WMI Mapper 5988 HTTP WBEM/WMI Mapper Secure Port 5989 HTTPS SSH port 22 SSH SNMP Agent 161 SNMP Ping Discovery (ICMP)** *** ICMP Ping Discovery (TCP)** 80 HTTP * If the system is not being managed from Systems Insight Manager, configure only ports 2301 and 2381 to enable browser access to HP System Management Homepage. ** Usage is configurable in Systems Insight Manager.
Product Port Protocol JBoss RMI/JRMP Invoker** 4444 TCP JBoss Pooled Invoker** 4445 TCP JBoss Web Service port** 8083 TCP Systems Insight Manager Secure Web Server 50000 HTTPS Systems Insight Manager SOAP * 50001 HTTPS Systems Insight Manager SOAP with client 50002 certificate authentication* HTTPS Systems Insight Manager SOAP* 50003 HTTPS Systems Insight Manager WBEM Event Receiver* 50004 HTTPS/HTTP* WBEM Events 50005 TCP PostgreSQL 50006 TCP JBoss Naming Service RMI port**
c. d. Select the Logon tab, and change the password. Restart the OpenSSH and Systems Insight Manager service. Signing in from a dial-up connection takes a long time. Solution: You might have a slow modem, the server you are connecting to might not be operating at peak efficiency, or you might have a bad phone line. I cannot sign in to Systems Insight Manager.
MxPMPPassword 4. Restart Systems Insight Manager. The password for the database account used by the Systems Insight Manager Windows service is changing. What do I need to change? Solution: 1. Stop Systems Insight Manager. 2. Run mxpassword -g and modify the following passwords to the new account password: MxDBUserPassword MxPMPPassword 3. Restart Systems Insight Manager. Migration logs By default, the debug log is disabled for migration.
10 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service / Contact HP
Command user input computer output Enter term variable value Command name or qualified command phrase. Commands and other text that you type. Text displayed by the computer. The name of a keyboard key. Note that Return and Enter both refer to the same key. A sequence such as Ctrl+A indicates that you must hold down the key labeled Ctrl while pressing the A key. Defined use of an important word or phrase. The name of an environment variable, for example PATH or errno.
Glossary A administrative rights user A user who is authorized for the All Tools toolbox on all systems, including the Central Management Server. This type of user has been given special privileges to administer the Systems Insight Manager software. administrator A user who manages users, resource pools, and self-service requests through HP Insight Orchestration console. agent A program that regularly gathers information or performs some other service without the user's immediate presence.
central processing unit polling rate The rate for how often the Cluster Monitor CPU Resource checks CPU utilization as reported by HP Insight Management Agents on monitored systems. certificate An electronic document that contains a subject's public key and identifying information about the subject. The certificate is signed by a certificate authority (CA) to bind the key and subject identification together. See also certificate authority.
control tasks Sequences of instructions that are associated with a search, event, or both, such as Delete Events, Remove Disk Thresholds, Set Disk Threshold, and Set Device Access community strings. critical status A state generated when Systems Insight Manager can no longer communicate with a managed system. custom tools Custom tools are tools that can be created by the user to run on the Central Management Server or on target systems.
enclosure A physical container for a set of server blades. It consists of a backplane that routes power and communication signals and additional hardware for cabling and thermal issues. It also hosts the CPU or server power supplies. event Information sent to certain users that something in the managed environment has changed. Events are generated from SNMP traps. Systems Insight Manager receives a trap when an important event occurs. Events are defined as: • Warning. • Informational. information.
HP Systems Insight Manager System management software that is capable of managing a wide variety of systems, including HP systems, clusters, desktops, workstations, and portables. Systems Insight Manager combines the strengths of , HP Toptools, and HP Servicecontrol Manager to deliver a single tool for managing HP ProLiant, Integrity, and HP 9000 systems running Windows, Linux, and HP-UX.
managed systems Any system managed by Systems Insight Manager, such as servers, desktops, storage systems, and Remote Insight Boards (RIBs). management agent A daemon or process running on a managed system. It receives and executes requests from the Central Management Server on the managed system. management domain A collection of resources called managed systems that have been placed under the control of Systems Insight Manager. Each Central Management Server is responsible for a management domain.
O Onboard Administrator The Onboard Administrator is the central point for controlling an entire c-Class enclosure. It offers configuration, power, and administrative control over the rack, and its associated blades (Compute Servers), blade management processors (iLOs), network switches (depending on the models of switches used) and storage components (such as SAN or SATA). The Onboard Administrator is a single management processor, with shared resources to an optional backup twin processor for failover.
HP Insight Remote Support Advanced The HP Insight Remote Support Advanced provides proactive remote monitoring, diagnostics, and troubleshooting to help improve the availability of HP-supported servers and storage devices in your data center. The Insight Remote Support Advanced reduces cost and complexity in support of systems and devices. The Insight Remote Support Advanced securely communicates incident information through your firewall and/or Web proxy to the HP Support Center for reactive support.
Secure Sockets Layer (SSL) A standard protocol layer that lies between HTTP and TCP and provides privacy and message integrity between a client and server. A common usage of SSL is to provide authentication of the server, so clients can be assured they are communicating with the server it claims to be. It is application protocol independent. secure task execution (STE) A feature of Systems Insight Manager that securely executes a task from a managed system.
single-system aware (SSA) A run type that does not support multi-system operations. Tools with this run type are only aware of the system on which they are running. SMI CIMOM See common information model object manager. SMI-S provider An industry-standard WBEM provider that implements a well defined interface for storage management.
system health status system identification system information This is aggregate status all of the status sources (which can be SNMP, WBEM, and HTTP) that are supported on a target system, with the most critical status being displayed. The following are the different system health statuses that can be displayed: • Critical Systems Insight Manager can no longer communicate with the system. The system was previously discovered but cannot be pinged.
system status panel The section of the GUI on the left of the screen that displays status information and system or event alarms. system type One of 12 supplied types. You can add your own based on one of these types. For example, use Server type to create MyServer type. It is still a server and is reported on in the same way, but it has your designation.
U uncleared event status Events that have a Critical, Major, Minor, Normal, or Informational severity and have not been cleared or deleted from the database. Events can be cleared without being deleted from the database by using the Clear events menu option. • Critical. • Major. A failure is impending. • Minor. A warning condition exists that can escalate into a more serious problem. • Normal. • Informational. A failure has occurred, and immediate attention is required.
Windows Management Instrumentation (WMI) An API in the Windows operating system that enables you to manage and control systems in a network. workspace The section of the GUI where tools appear. X X client An application or tool that appears on an X server. X clients can also be called X applications. X server A local application that accepts X client requests and acts on them.
Index A M active time-out, 64 audit log configure, 65 managed environment first time wizard, 40 managed node (see managed system) managed system requirements, 10 setup, 44 setup tools, 44 monitor time-out, 64 C central management server Custom install Systems Insight Manager, 29 requirements, 6 Typical install Systems Insight Manager, 26 configuration audit log, 65 data collection CPU utilization, 64 lifetimes for Task Result entries, 66 managed system, 44 time-out policy, 64 configuration options, 64 c
time-out policy configuration, 64 troubleshooting, 68 typical install, 20 typical upgrade, 52 U Uninstall Central Management Server removing Systems Insight Manager on Windows, 63 upgrade Custom upgrade Systems Insight Manager, 53 upgrading Systems Insight Manager custom, 53 migration, 60 overview, 48 process, 48 typical, 52 W Windows CMS installation and configuration, 26 removing Systems Insight Manager, 63 Windows CMS install system preparation, 20 Windows CMS upgrade upgrading and configuration, 52 Wi
