HP Systems Insight Manager 5.3 Technical Reference Guide

Click the User Management branch, and then select Users. The user chosen for CIMOM access must
be in the Admin or StorageAdmin group.
• For Windows HBAs (Emulex OEM), the default user name is cimadmin and the default password is
pwd580 . You can change the user name and password during the provider installation, or with the
cimuser utility.
Error connecting with SSL=true - (CIM_ERR_INVALID_NAMESPACE)
Cause: The namespace is incorrect.
Possible solution:
Make sure you enter the correct namespace for the affected device.
Default namespaceDevice
The default for most HP arrays is root, with the following exceptions:
• If you are running Command View EVA 5.0, the default namespace is root/pg_interop.
• If you are running Command View XP Advanced Edition 5.0, the namespace is
root/hitachi/dm50.
• If you are running Command View XP Advanced Edition 5.1, the namespace is
root/hitachi/dm51.
HP arrays
root/emulexEmulex HBAs
root/cimv2HP-UX HBAs
root/qlogicQLogic HBAs
interopBrocade switches
root/cimv2Cisco switches
interop or root/cimv2 depending on the switch modelHP switches
interopMcData switches
The output from wbemdisco lists information about the CIMOM and provider, but no storage devices are
listed.
Cause: Most storage device CIMOMs require additional management software. This error usually means
the management software is not configured to manage any storage devices.
Possible solutions: Consult the documentation for the management software that includes the SMI-S provider.
Complete the steps required to configure the software to manage the appropriate storage devices, and then
run wbemdisco again.
• HP EVA arrays use the Command View EVA management software. In Command View EVA, click
Discover to discover all EVAs on the SAN that are visible. By default, Command View EVA tries to
manage all of the discovered arrays.
NOTE: The same EVA cannot be managed by more than one copy of Command View EVA.
• HP XP arrays use Command View XP or Command View XP Advanced Edition. Run the Command View
XP/XP Advanced Edition software and specify the XP arrays to manage.
• HP VA arrays use Command View SDM. Command View SDM typically discovers any VA array visible
on the SAN, and begins to manage it. If this is not the case, for example, if SAN connectivity is created
after the installation of the software, run the batch command armdiscover to discover your VA arrays.
• HP MSA arrays do not require additional management software. The standard management software
is called ACU, but it is not required for the SMI CIMOM provider to work. For MSA arrays, the provider
automatically reports on any MSA visible to the host on which it is running. No configuration is needed.
• HP EMA/ESA/MA arrays with HSG80 controllers use HSG Element Manager. The software automatically
discover any HSG80-based arrays visible on the SAN. No configuration is needed.
646 Troubleshooting