HP Systems Insight Manager 5.3 Technical Reference Guide

Related procedures
• Creating a task to delete all cleared events
• Creating a task to delete events older than 30 days
• Creating a paging task based on e-mail notification
• Creating a task to send an e-mail when a system reaches a critical state
Creating a paging task based on e-mail notification
You can set up a notification task that HP SIM sends an e-mail that can then be forwarded to a cell phone
(for example, SMS), and other paging interface application whenever the CMS receives a Critical, Major,
or Minor event.
IMPORTANT: When using time filters, you can use on-call style e-mails or pages. If you want one person
to be notified during business hours and another at night, create two different tasks and set the time filter
appropriately.
NOTE: This same type of task configuration can be applied to a Paging Task to use a modem in the HP
SIM server to page through a cell phone or alphanumeric pager.
NOTE: Paging is only supported on a CMS running Windows.
1. Select Options→Events→Automatic Event Handling→New Task. The Automatic Event Handling
- New Task page appears.
2. In the Task name field, enter a name for the task, such as Important Events for e-mail-Pager
Task.
3. Click Next. The Select event collection page appears.
4. Select Use attributes that I will specify.
5. If a new event collection is created, then in the first selection box (criteria selection), select severity.
Otherwise, a list of all event collections appears.
a. In the second selection box (comparison selection), select is.
b. In the third selection box (value selection), select Critical.
c. Click Add to add the Major and Minor severities to the task.
d. Repeat steps a through c, and in the third selection box, select Major and Minor.
e. Click Next. The Select system collection page appears.
6. Select Use attributes that I will specify.
7. Click Next. The Select systems page appears.
a. In the first selection box (criteria selection), select system name.
b. In the second selection box (comparison selection), select (any).
c. In the third selection box (value selection), select system name.
d. Click Next. The Select actions page appears.
8. Select Send e-mail.
a. In the To address field, enter the e-mail address to which you want the notification sent (multiple
addresses can be added so that a group is notified). A CC address can also be added so that a
manager or supervisor is also notified.
b. In the Subject field, enter your subject. For example, HP Systems Insight Manager Events.
c. In the Message Format section, change the option to Pager/SMS. This option sends a condensed
e-mail format that is similar to a paging task in HP SIM, which is the ideal way to send alerts to a
cell phone type of hardware (or when Telephony Application Programming Interface (TAPI) is not
available and an e-mail-to-paging provider is being used).
d. Click Next. The Review summary page appears.
9. Click Next. The Select time filter section appears.
Examples of event tasks 565