HP Systems Insight Manager 5.3 Technical Reference Guide

Replicate Agent Settings
When running a Replicate Agent Settings task with the Wake target systems from low power mode before
configuring option selected, I receive the following error on the Task Results page in the Task Details section:
Failed to power up system.
Solution:
1. Release and renew the IP address of the system.
a. Select Start→Settings→Network and Dial-up Connections.
b. Double-click Local Area Connection Status. The Local Area Connection Status window
appears.
c. Click Properties. The Local Area Connection Properties window appears.
d. Select Internet Protocol (TCP/IP), and then click Properties. The Internet Protocol (TCP/IP)
Properties window appears.
e. Update the IP address accordingly.
2. Delete the system from the database, and rediscover the system. See “Configuring automatic discovery”
for more information about running discovery.
3. Run the Replicate Agents Settings task. See “Creating a Replicate Agent Settings task” for more
information.
When running a Replicate Agent Settings task, I receive the following error on the Task Results page in the
Task Details section: No is not true: Wrong compaq.cimom.supported.
Solution: This message indicates that the system does not have any Web Agent that supports configuration
using Replicate Agent Settings. The Replicate Agent Settings might not have run during discovery or were
not installed on the target system. Verify that there is a HP System Management Homepage link on the system
page in HP SIM. If there is no HP System Management Homepage link, deploy one by using the Initial HP
ProLiant Support Pack installation.
Response
It takes five minutes or more to load when https:// is entered in the URL address.
Solution: The URL address should be entered http://, without the "s." When https:// is entered in the URL,
an SSL message is sent to the server, causing delay.
When browsing to the Web Agents or to System Management Homepage on a remote system from HP SIM,
the browser displays Page Note Found.
Solution: There are several possible solutions:
• The Web Agents or the HP SMH might not be running on the remote system. They must be started to
be accessible.
• The remote system might not be reachable from your browser. If the HP SIM server is managing systems
on two networks and your browser client is only on one network and the remote system is on the other
network, then the remote system will be unreachable.
• The address of the target system might not be correctly resolving to the proper IP address. There might
be a problem in the DNS configuration of your network. If so, you can alleviate the problem by adding
the remote system name and its real IP address to the hosts file on the HP SIM server, the browser
system, or both. Another solution is to modify the Options→Security→System Link Configuration
settings in HP SIM, and then select Use the system IP address.
Search
When searching for systems on which the operating system is the single version of HP-UX 11.11, two criteria
appear in the operating system collection. If I select HP/HP-UX 11.11, the CMS appears. If I select
HP-UX/HP-UX B.11.11 U, all HP-UX systems appear except the CMS.
Solution: Instead of selecting is in the comparison selection box, select contains, and then enter HP-UX
11.11.
636 Troubleshooting