HP Systems Insight Manager 5.3 Technical Reference Guide

Related topics
• Events
• Examples of e-mail pages
Configuring e-mail settings
1. Access the SMTP host and CMS e-mail settings through the First Time Wizard or choose
Options→Events→A utomatic Event Handling→Email Settings. The Email Settings page appears.
2. Enter the SMTP host name. The SMTP host is the outgoing e-mail server that the CMS uses to send e-mail
notifications.
3. In the Sender's e-mail address box, enter the e-mail address that the management server uses when
sending e-mail notifications.
4. (Optional) Select Send test email and enter recipients e-mail address.
Click Send test email now.
5. To authenticate your SMTP server, select Server Requires Authentication.
6. Enter the account user name and password in the corresponding boxes.
NOTE: If you did not enter a valid SMTP host, HP SIM display an error message: The email could not
be sent: Could not connect to the SMTP host.
If you are changing the e-mail settings from the Options→Events→Automatic Event Handling→Email
Settings page, click OK to save changes.
NOTE: If the Server Requires Authentication option is selected, and you enter incorrect account
information, an The email could not be sent: Authentication error message displays.
Additional e-mail settings
The globalsettings.props contains properties that can be set for additional information to be included
in e-mail messages.
EmailPrefixUserSubject
To have user defined information (from the e-mail information on the Actions page) displayed first on the
subject line of an e-mail, you must change the EmailPrefixUserSubject property in the
globalsettings.props file to True. Otherwise, HP SIM defined information appears first. The
globalsettings.props file is located at:
• On Windows It is typically located at C:\Program Files\HP\Systems Insight
Manager\config\globalsettings.props.
• On HP-UX and Linux It is located at /etc/opt/mx/config/globalsettings.props.
Restart the HP SIM service after the flag is set. To restart:
• If EmailPrefixUserSubject = false The format of the subject line is Device Name: Short Description
from Alert: User's Defined Subject.
• If EmailPrefixUserSubject = true The format of the e-mail subject line is User's Defined Subject: Device
Name: Short Description from Alert.
IMPORTANT: This property does not need to be configured for the e-mail feature to work. This property
is automatically set to false in the globalsettings.props file and does not need to be changed unless
you want user defined text to appear before the HP SIM text in the subject line.
EmailKeywords
To include event information in an e-mail message, edit the EmailKeywords property in the
globalsettings.props file.
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