HP Systems Insight Manager 5.2 Update 2 Technical Reference Guide

Solution: The command must be executed by the root user and the user should exist on HP SIM with
authorizations to execute CLI commands.
When trying to run tools from the command line, I receive an error, stating that SSH authentication failed.
Solution 1: If you have renamed the administrator account, edit the TDEF files for each tool, and change the
Execute-as user. For example:
1. Navigate to /System Insight Manager/tools, and open mx-tool.xml.
2. Change the <execute-as-user>Administrator</execute-as-user> to the new administrator account name.
3. Save the file.
4. At the DOS prompt, run command: mxtool -m -f mx-tool.xml -x force. The tool will now
run.
5. Run the mxagentconfig command to push key against the target system with the changed
admninistrator name.
You must do this for all of the command line tools.
Solution 2: If the target system is running Windows, complete the following on the CMS:
The value for the attribute WindowsAdminUserName in the C:\Program Files\HP\Systems Insight
Manager\config\globalsettings.props file should be updated with the new administrator account
name by running mxnodesecurity -a -p ssh -c username:password -n target IP address
, where username is the new administrator account name and password is the password for the new user
name.
In the above two solutions, an SSH public/private pair should be present for the new administrator account
and the SSH key should be pushed from the CMS using the mxagentconfig comand.
After creating a new command line tool and then upgrading HP SIM, there are two copies of the tool listed
under Tools→Command Line Tools.
Solution: Remove one of the tools by using the mxtool command. See the manpage at mxtool(1M, 8) or
mxtool(4).
After exporting a command line tool from a previous version of HP SIM and importing the command into HP
SIM 5.1, there are two copies of the tool listed under Tools→Command Line Tools.
Solution: Remove one of the tools by using the mxtool command. See the manpage at mxtool(1M, 8) or
mxtool(4). Or, you can edit the tool definition and remove the guid="numerical value" attribute, and
modify the tool by using the mxtool command
I am unable to run SSA tools on the target system on which key is pushed before upgrade.
Solution: Run mxagentconfig on all target systems.
Command Line Tool created against a target system before upgrade fails to run after upgrade with error
message of SSH authentication failure.
Solution: Run mxagentconfig on all target systems.
VCRM
After upgrading from HP SIM 4.0 to 5.1, the VCRM setting is lost.
Solution: To resolve this issue, go to Options→VCRM and reselect the VCRM.
I cannot find a desired software component in HP SIM in its listing of a HP Version Control Repository Manager
software catalog. I know it exists in the selected VCRM, but I cannot find it in the displayed list.
Solution: It might be listed as a revision of another component with a slightly different name if the component
name has changed since a previous revision. If you still cannot find the component, you might want to browse
to the HP Version Control Agent on each individual system and install the component from there.
During the HP Systems Insight Manager (HP SIM) installation, the VCRM fails to install.
Solution:
Use the following method to uninstall the VCRM. Simply reinstalling the VCRM over the existing VCRM might
continue to produce the error.
1. Select Start→Control Panel.
2. Double-click Add or Remove Programs. The Add or Remove Programs dialog box appears.
VCRM 657