Managing ProLiant servers with Linux HOWTO

25
Issue
number
Details
Workaround
Check the Standard Equipment Agent status with the Linux command ps –ef | grep
cmastdeqd.
If the agent is not running, start the Standard Equipment Agent manually using the
following command:
#/opt/hp/hp-snmp-agents/server/etc/cmastdeqd start
If the agent is running but not reporting data, or if the agent was correctly started but is
no longer running, check the file /var/spool/compaq/cma.log for error messages.
You must be logged in as "root" to access this file.
Issue 3 Missing SCSI drive information in the mass storage window
Workaround
Check the SCSI Agent status with the command ps -ef | grep cmascsid.
If the agents are not running, they must be started (see the start/stop documentation for
the appropriate agent).
If the agent is running but not reporting data or, if it was correctly started but is no
longer running, check the file /var/spool/compaq/cma.log for error messages. You
must be logged in as "root" to access this file.
Issue 4 Added SCSI devices do not appear
Workaround To minimize system overhead, the cmascsid process does not search for new hardware
every poll_time. There is a delay of up to 32 times the poll interval, which is normally
every 30 seconds, up to 16 minutes in the default case, before new SCSI devices are
discovered by cmascsid and reported to the ProLiant Management Console. Once the
hardware has been discovered, its status is checked each poll_time and reported to
ProLiant Management Console when it has changed.
Issue 5 Missing or 0-value SCSI hard drive serial number or capacity
Workaround Most SCSI hard drives do not make this information available to the host when the
drive media is not spinning. Hot-pluggable drives do not start spinning until the
operating system attempts to open them. Obtaining this information requires access to
the drive. After the drive is first opened, to minimize system overhead, there can be a
delay of up to 32 times the poll_time of the cmascsid process before updated
information is available to the ProLiant Management Console.
Issue 6 Grayed-out button for a SCSI controller
Workaround Information about the configuration of the device indicates that a SCSI controller is
installed, but no further information is available. Several conditions result in a grayed-
out button:
• The SCSI agent process "cmascsid" might not be running.
• The SCSI controller might have been disabled by the System Configuration Utility.
• This might be an unsupported controller.
Issue 7 Missing or grayed-out storage controllers in the mass storage window
Workaround Check the Mass Storage Agent status with the Linux command ps -ef | grep cma. See
the entries for cmaidad, cmafca, cmascsid, cmasasd, and cmaided.
• If the agent is not running, it must be started (see the start/stop documentation for the
appropriate agent).
• If the agent is running but not reporting data, or if it was correctly started but is no
longer running, check the file /var/spool/compaq/cma.log for error messages. You
must be logged in as "root" to access this file.
Issue 8 Grayed-out recovery button in the device view window, grayed-out auto recovery button in the recovery
window, or grayed-out environment button in the recovery window