Managing ProLiant servers with Linux HOWTO
22
Message
number
Details
Description These messages indicate a problem that occurred during initialization of the service.
The main reasons for failure include:
• Absence of the iLO Driver.
• iLO encountered problems and is in an undefined state.
• The operating system is running out of resources (for example, memory, threads,
semaphores, and so on).
Recommended
action
Verify that the iLO Driver is installed and reboot the server.
Issue 11 start failed. started and stopped. -- failed.
Description This message indicates that the service terminated itself because of problems.
Recommended
action
Install Version 1.1.0-2 of the service. Verify that the iLO Driver is installed and reboot
the server. If problems persist, contact your HP field service engineer.
Issue 12 Dispatcher still sees %d clients...
Description A client does not respond properly to impending shut down. Consequently, the service
waits for approximately 5 seconds, outputs this message, and exits.
Recommended
action
No action is required, since this message is informational. However, this message
could also indicate that the HP ProLiant Rack Daemon (cmarackd) has died.
Issue 13 Checksum on SEEPROM %2.2x do not match for header (%2.2x)
Description This message indicates that the EEPROMs in the infrastructure are corrupt.
Recommended
action
Contact your HP field service engineer for resolution.
Issue 14 Error: copy ipmb response with negative length %d
Error: copy ipmb response with excessive length %d
Description These messages indicate that a corrupt response from the infrastructure was received.
Recommended
action
Reboot the HP ProLiant Power Module.
Appendix B – Troubleshooting
This section describes common problems that might occur during installation and operation of the HP
ProLiant Management Software for Linux.
Table 14 describes issues and workarounds for the hp-health and hp-snmp-agents packages. Any
problems reported to HP should include the following files:
• /var/log/messages
• /var/log/boot.log (for Red Hat Linux distributions)
• /var/log/warn (for SuSE LINUX distributions)
• /var/spool/compaq/cma.log
• /var/spool/compaq/hpasmd.log