HP Version Control Agent

Table of Contents
1 Product overview........................................................................................5
Additional resources................................................................................................................................6
2 Getting started...........................................................................................7
Internet Explorer security settings...............................................................................................................7
Logging in.............................................................................................................................................7
Logging into the VCA.........................................................................................................................8
Logging out............................................................................................................................................8
Logging out of the HP Version Control Agent.........................................................................................8
3 Navigating the software..............................................................................9
4 The Home page.......................................................................................11
Viewing overall software status...............................................................................................................11
Viewing overall software status icons.......................................................................................................12
Viewing installed software......................................................................................................................13
Viewing HP ProLiant and HP Integrity Support Pack details..........................................................................14
Viewing the Reference Support Pack........................................................................................................14
Showing or hiding software....................................................................................................................14
Changing agent settings........................................................................................................................15
Updating software................................................................................................................................17
Refreshing inventory data.......................................................................................................................18
Printing software status..........................................................................................................................18
5 The Log page...........................................................................................19
Viewing the log....................................................................................................................................19
Viewing details for single log entry..........................................................................................................20
Clearing the log....................................................................................................................................21
Changing log settings............................................................................................................................21
6 Troubleshooting........................................................................................23
HP Version Control Agent.......................................................................................................................23
Access problems..............................................................................................................................23
HP SIM problems.............................................................................................................................23
Log problems..................................................................................................................................23
Print problems.................................................................................................................................25
ProLiant Support Pack problems.........................................................................................................25
Replicate Agent Settings problems......................................................................................................25
Repository problems.........................................................................................................................25
Software inventory problems.............................................................................................................26
HP Version Control Repository Manager..................................................................................................26
Access problems..............................................................................................................................26
Browser problems............................................................................................................................27
Catalog problems............................................................................................................................27
Error problems.................................................................................................................................28
HP SIM problems.............................................................................................................................28
Log problems..................................................................................................................................29
Pre-configuration problems................................................................................................................29
ProLiant Support Pack problems.........................................................................................................30
Miscellaneous problems.........................................................................................................................31
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