HP Version Control Agent

4. Click Sites.... The Trusted sites dialog box appears.
5. In the Add this Web site to the zone field, enter https://hostname:2381/ and click Add.
6. Click OK to save your changes and close the Trusted sites dialog box.
7. Click OK to close the Internet Options dialog box.
Print problems
When I try to print from a Mozilla browser, a dialog box displays indicating there is an Unknown Error.
Why is this happening?
Solution: A default printer has not been configured. HP recommends that you configure a default printer to
resolve this issue.
ProLiant Support Pack problems
After inititating the ProLiant Support Pack installation on a server, a message displays indicating XML PARSING
ERROR and the log details display The xml file was tainted. The ProLiant Support Pack installation
is terminated.
Solution: The ProLiant Support Pack installation is terminating due to low disk space.
To resolve this issue, ensure the server has at least 200 MB or more of free disk space so the installation can
complete successfully.
Replicate Agent Settings problems
The Replicate Agent Settings feature in HP SIM denies access to the source system for security reasons. How
is this corrected?
Solution: HP SIM implements security to ensure that access to management information is available only to
authorized users. This security relies on security settings between HP SIM with managed systems. HP SIM
will deny access if the trust relationship between HP SIM and the source system's SMH is not configured
correctly. To correct this problem, HP suggests the following procedure:
1. Navigate to https://hostname:2381.
2. From SMH, click Settings→Security→Trust Mode.
3. Correct the configuration.
Note: For more information regarding Trust Relationships, refer to Setting up Trust Relationships in the HP
SIM User Guide .
Complete information on the security implemented by the management system, where the VCRM is installed,
and the managed systems, or SMH, are available in the Security white paper. To download the Security
white paper, go to http://www.hp.com/servers/manage.
Repository problems
The job of the Software Version Status Polling tasks in HP SIM is to retrieve a list of installed software
and firmware from systems and obtain the software status from the HP Version Control Agent (VCA) on those
systems. Why do I need to specify a repository when setting up this task? Does it matter which repository I
choose?
Solution: HP SIM sends the selected VCRM a list of all the software versions in sorted order. This is necessary
so that HP SIM can properly handle searches that include software version comparisons. The VCRM can
return a sorted list of versions for a component even if that component does not exist in the repository.
However, it is generally a good idea to choose a repository with the most complete set of software.
I cannot seem to configure the VCA settings to access the VCRM using the administrator credentials. Why
is this happening?
Solution: When SMH is installed, the VCA cannot be configured to access a VCRM 2.1 or later using the
administrator login credentials. A feature in the VCA prevents you from using the administrator credentials
to ensure that the administrator OS Account for the VCRM is not locked out when the VCA retries the login
to the VCRM several times.
HP recommends that you create an account with administrator privileges to be used specifically by the VCA,
for example, vcadmin.
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