HP Version Control Agent HP Part Number: 367262-008 Published: November 2009 Edition: 15
© Copyright 2005-2009 Hewlett-Packard Development Company, L.P.
Table of Contents 1 Product overview........................................................................................5 Additional resources................................................................................................................................6 2 Getting started...........................................................................................7 Internet Explorer security settings..........................................................................................
Service and support..............................................................................................................................31 Windows events...................................................................................................................................32 7 Legal notices............................................................................................33 Warranty.................................................................................................
1 Product overview The HP Version Control Agent (VCA) is an HP Insight Management Agent that is installed on a system to enable you to view the HP software and firmware that is installed on that system. The VCA can be configured to point to a repository being managed by the HP Version Control Repository Manager (VCRM), allowing easy version comparison and software updates from the repository to the system on which the VCA is installed.
• “Changing log settings” - Configure the log to automatically delete older entries reducing maintenance activity for administrators • “Changing log settings” - Change the log settings • VCA identifies the presence of the TPM, and alerts its state to the user before proceeding with the installation of firmware components. In addition to maintaining the software inventory of the system, the VCA integrates with HP SIM.
2 Getting started To start using the HP Version Control Repository Manager (VCRM) and the HP Version Control Agent (VCA), use the following steps as a guideline for installing and configuring your machines properly: 1. 2. 3. 4. 5. 6. Verify that your system meets minimum requirements. For more information regarding minimum requirements, refer to the Version Control Installation Guide. Install and configure the SMH.
IMPORTANT: If an HP Version Control Repository Manager (VCRM) has not been configured, only the Software and Firmware Inventory of items currently installed on the system are displayed on the Home page. The VCA settings must be configured for full functionality. NOTE: Login accounts, which have Administrator or Operator privileges defined in the SMH, can access all features of the VCA. Logging into the VCA To log into the VCA: 1. 2. 3.
3 Navigating the software The HP Version Control Agent (VCA) provides an interface that enables you to easily navigate through the tabbed pages: • “ The Home page” • “The Log page” Related topics • Viewing overall software status icons • The Home page • The Log page 9
4 The Home page The Home page lists the HP software and version currently installed. The content of the Home page depends on the configuration of the HP Version Control Repository Manager (VCRM). Refer to “Changing agent settings” for information regarding the configuration of the VCRM and Reference Support Pack.
Related topics • Viewing overall software status icons • Navigating the software Viewing overall software status icons NOTE: Click a Software Status icon to access the HP Version Control Agent (VCA). If the VCA cannot be accessed, help displays describing how to configure the VCA or trust relationship on that system. NOTE: There is a Software Status icon for every system except HP-UX. The status is based on comparing the installed versions against versions in the repository.
Icon Status The Reference Support Pack configured at the VCA is no longer valid at the configured VCRM. When the overall software status indicates that an item is not current, identify the software or firmware items that have available updates, read the item descriptions, and determine whether the update is appropriate for the server.
Related topics • Viewing overall software status icons • Updating software Viewing HP ProLiant and HP Integrity Support Pack details The HP Version Control Agent (VCA) enables you to view details about HP ProLiant and Integrity Support Packs and components.
Related topics • The Home page • Viewing overall software status icons • Changing agent settings Changing agent settings The HP Version Control Repository Manager (VCRM) is a directory of software that is available for installation. Configuring the VCRM enables the HP Version Control Agent (VCA) to monitor the software contained in that repository.
1. 2. Select the Home tab. The Home page appears. Click Change Agent Settings. The Select the VCRM page appears. a. In the Computer Name field, enter the name or IP address of a system with a VCRM installed. Specifying the name of a computer with a VCRM installed allows a more detailed software inventory to be generated and provides a way to update HP software on the system. b. In the Login Account field, enter a login that has the appropriate security level for the SMH on the specified system.
column on the Home page. If you changed the VCRM settings and do not want to specify a new Reference Support Pack, you can click Finish without specifying a new Reference Support Pack. • Select When checked, software status is based on installed software’s version matching exactly that software’s version in the Reference Support Pack to alert you if software versions do not match.
Automatic Reboot, look at the log to determine if a reboot is needed. If the log indicates a reboot is required, manually reboot the server for the installations to complete. Important: When a task completes, be sure to read the details in the log to determine whether a reboot is required. • Select the Continue checkbox. NOTE: Continue checkbox is available on TPM-enabled systems running Windows operating systems only. 5.
5 The Log page The Log page contains information logged by the HP Version Control Agent (VCA) during its operation. The log is often informational when you are trying to troubleshoot a problem, such as why a specific task failed. The log can be cleared using the Clear the Log link.
• Informational and Normal events are logged to confirm the internal event, such as startup, or the result of a successful task completion, such as a component install. • Warning events can indicate a condition that might mean a feature of the VCA is not fully operational, such as an incorrect configuration. • Major events are logged when a task or process fails.
Clearing the log If the logs become lengthy and cumbersome, it can become difficult to find the information for which you are searching. The Clear the Log link enables you to clear the VCA Log. CAUTION: Clearing the HP Version Control Agent log file is irreversible. Use this feature with caution. IMPORTANT: Be sure that you have configure the Internet Explorer security settings properly. For more information, refer to “Internet Explorer security settings”.
6. 7. 8. Click Reset to return the Log Settings page and restore the default settings, or Cancel to abort the changes. Click Finish to save the new settings. The Log Settings page appears indicating whether the log settings were saved successfully. Click Close. The Log page is refreshed.
6 Troubleshooting HP Version Control Agent Access problems My Install buttons are grayed out in the VCA when I configure the VCA with administrator, operator or even invalid credentials to connect to the VCRM. Solution: The VCRM's SMH has anonymous access enabled. HP recommends that you upgrade the VCRM with the version from the 7.50 HP Management CD.
this specific case, the component setup program detected that the installation succeeded, but will not be complete until the system is rebooted. The VCA does not reboot the system after each component install, but at the end of all installations, to avoid unnecessary restarts. If the installation task was started without the reboot automatically option selected, you must restart the server manually to ensure proper installation of all software.
4. 5. 6. 7. Click Sites.... The Trusted sites dialog box appears. In the Add this Web site to the zone field, enter https://hostname:2381/ and click Add. Click OK to save your changes and close the Trusted sites dialog box. Click OK to close the Internet Options dialog box. Print problems When I try to print from a Mozilla browser, a dialog box displays indicating there is an Unknown Error. Why is this happening? Solution: A default printer has not been configured.
Software inventory problems Why do some of the components display in the inventory for hardware that is not physically located on my server? Solution: This issue is caused by a conflict between SmartStart and the VCA and might display with Yellow status icons in the Latest Version and Support Pack columns.
Add the following exceptions to the firewall protection: Product Port Number HP SMH Insecure Port: 2301 HP SMH Secure Port: 2381 Note: For more information regarding HP SIM secure and insecure ports, refer to the HP SIM User Guide, Troubleshooting, Login Problems section. 5. 6. Click OK to save your settings and close the Add a Port dialog box. Click OK to save your settings and close the Windows Firewall dialog box.
Solution: While the automatic update process was in progress, the VCRM was unable to connect to the website. HP recommends the following actions: • Verify that the hardware connection for the Internet is secure, for example, phone line or cable, to the machine where the VCRM is installed. • Verify the domain name server (DNS) settings are correct. • Verify that the proxy server, port, and proxy user authentication settings are correct.
5. 6. Copy the contents of the directory \compaq\wbem_old to \compaq\wbem. Restart the following services: • All Insight Management Agents • Array Configuration Utility • HP Version Control Repository Manager • HP Version Control Agent • HP Insight Management Agent • Surveyor • HP Insight Control performance management • HP Insight Control performance management Tools The VCRM is accessible from SMH and from https://VCRMSystem:2381.
3. 4. Start preconfiguring the SMH component. When you select the certificate file using Browse, an Internet Explorer warning appears regarding ActiveX Controls. Click Yes to load the certificate file. ProLiant Support Pack problems The ProLiant Support Pack installation terminates due to low disk space. Solution: After setting the repository directory with the encryption attribute and restarting the VCRM service, none of the ProLiant Support Packs are displayed in the VCRM Catalog page.
Miscellaneous problems Should the VCRM be installed before running Discovery in HP SIM, and if so, why? Solution: While it is not essential, it is a good idea to install a VCRM before running Discovery. Be sure that this repository trusts HP SIM. Refer to Setting up Trust Relationships in the HP SIM User Guide for more information on trust relationships. It is a good idea to install a VCRM is so that the Software Version Status Polling task can properly sort the versions of software retrieved from systems.
• Survey Utility output or Inspect printout • System Configuration Utility printout • Description of any non-HP or non-Compaq equipment that is not shown on the Inspect or System Configuration printout. Windows events The following table shows a listing of Windows events that are applicable to the VCA. Event ID Facility Severity Text 28 Application Informational The installation task succeeded. VCA Log URL. 53 Application Informational The configuration task succeeded.
7 Legal notices Warranty The information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental, or consequential damages in connection with the furnishing, performance, or use of this material.
Licensing Software licensing The HP Version Control Agent (VCA) software includes open source and proprietary software developed or obtained through the third parties listed in the table below. More specifically, the developed or obtained code consists of the licensed Ancillary Software listed below. Installation, copying or otherwise using the Product (as defined in the End-User License Agreement) constitutes acceptance of the Ancillary Software license terms, whether such terms are reviewed.
"You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this License. "Source" form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files. "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types.
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• Xalan • Microsoft • OpenSSL • Zlib Compression Library GNU GNU general public license Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
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Related topics • Licensing • Apache • Carnegie Melon • Xalan • Microsoft • OpenSSL • Zlib Compression Library Carnegie Melon Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work Copyright 1996, 1998, 1999, 2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and th
"This product includes software developed by the Apache Software Foundation (http://www.apache.org/)." Alternately, this acknowledgment may appear in the software itself, if and wherever such third-party acknowledgments normally appear. * The names "Xalan" and "Apache Software Foundation" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact apache@apache.org.
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• policy_8_0_Microsoft_VC80_OpenMP_x86.msm • Microsoft_VC80_OpenMP_x86_ia64.msm • policy_8_0_Microsoft_VC80_OpenMP_x86_ia64.msm • Microsoft_VC80_OpenMP_x86_x64.msm • policy_8_0_Microsoft_VC80_OpenMP_x86_x64.msm For your convenience, we have provided the following folders for use when redistributing VC++ runtime files. Subject to the license terms for the software, you may redistribute the folder (unmodified) in the application local folder as a sub-folder with no change to the folder name.
• • • • 54 • mfc80u.dll • mfcm80.dll • mfcm80u.dll • Microsoft.VC80.MFC.manifest \VC\redist\amd64\Microsoft.VC80.MFC\ • mfc80.dll • mfc80u.dll • mfcm80.dll • mfcm80u.dll • Microsoft.VC80.MFC.manifest \VC\redist\x86\Microsoft.VC80.MFCLOC\ • mfc80chs.dll • mfc80cht.dll • mfc80enu.dll • mfc80esp.dll • mfc80deu.dll • mfc80fra.dll • mfc80ita.dll • mfc80jpn.dll • mfc80kor.dll • Microsoft.VC80.MFCLOC.manifest \VC\redist\ia64\Microsoft.VC80.MFCLOC\ • mfc80chs.
• • • • mfc80kor.dll • Microsoft.VC80.MFCLOC.manifest \VC\redist\x86\Microsoft.VC80.OpenMP\ • vcomp.dll • Microsoft.VC80.OpenMP.manifest \VC\redist\amd64\Microsoft.VC80.OpenMP\ • vcomp.dll • Microsoft.VC80.OpenMP.manifest \VC\redist\ia64\Microsoft.VC80.OpenMP\ • vcomp.dll • Microsoft.VC80.OpenMP.
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• System_SR_ENU_wm.cab • System_SR_JA_wm.cab • System_SR_FR_wm.cab • System_SR_DE_wm.cab • System_SR_ES_wm.cab • System_SR_IT_wm.cab • System_SR_CHS_wm.cab • System_SR_CHT_wm.cab • System_SR_KO_wm.cab For your convenience, we have provided the following installation package (*.MSI) for use when redistributing the .NET Compact Framework dlls. Subject to the license terms for the software, you may redistribute the MSI (unmodified) or one or more of the separate files listed below: .
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Glossary available software A listing of the software components available in the repository that the VCA has been configured to point to. When browsing directly into a VCA, these additional components can be selected for installation. component A component is a single, self-describing, installable (interactive or silent) binary file containing a single piece of software, such as firmware image, driver, agent, or utility, that is supported by the management and update tools.
Replicate Agent Settings A tool that can be used to copy Web-based agent settings to a group of systems. repository A directory containing ProLiant and Integrity Support Packs and Smart Components. Secure Task Execution (STE) The secure execution of a task from a managed system. This feature of HP SIM ensures that the user requesting the task has the appropriate rights to perform the task, and encrypts the request to protect data from snooping.
Index accessing, 7 release history, 33 replicating, 5 reporting, 18 B S browser errors, 7 showing, 14 signing out, 8 software status, 12 A C changing, 15, 21 clearing, 21 copyright notice, 33 G getting started, 7 H hiding, 14 Home page HP Version Control Agent, 11 HP ProLiant and Integrity Support Pack, 14 HP Version Control Agent, 5, 7, 9, 11, 12, 13, 14, 15, 17, 18, 19, 20, 21, 23, 32, 34, 37, 44, 45, 59 I Internet Explorer security settings, 7 T trademark notices, 33 troubleshooting, 23 refere
