HP System Management Homepage
For more information about Bastille, see
bastille
(1M) and the
Bastille User Guide
, installed
at /opt/sec-mgmt-bastille/docs/user-guide.txt.
14.7 Other Problems
14.14.7.1 I am having problems downgrading HP SMH from 3.x to 2.x.
To successfully downgrade HP SMH from 3.x to 2.x, stop the HP SMH service and then execute
the downgrade by completing the following steps:
1. $/etc/init.d/hpsmhd stop
2. $rpm --oldpackage --U hpsmh-old version.rpm
14.14.7.2 Why can't I install HP SMH on my system?
The HP SMH install action requires a Java version that requires at least 256 colors to load.
NOTE: This applies to Windows only.
14.14.7.3 Why do I get an error indicating the page cannot be displayed when I click the Management
Processor link?
The administrator for the management processor has configured the Web server on the
management processor to use a port other than port 80. HP SMH does not have access to
that parameter and assumes the management processor is on port 80.
14.14.7.4 Why can't I install HP SMH on HP-UX or Linux when I am not root?
You must be logged in as root for HP SMH to have the proper access rights.
14.14.7.5 In the ServiceGuard Manager plugin, selecting Display Consolidated Syslog might require
you to reauthenticate or cause a page not found error.
If the page not found error appears, press the Refresh button in the browser to allow the page
to be shown. Subsequently, you need to reauthenticate.
14.14.7.6 The value presented in the Total Swap Space Size field of the Memory Utilization property
page includes the swap space that exists in the system as a device or file system and the size
of the pseudo-swap, which does not exist as a memory resource. The actual device and file
system swap space is not presented in the page.
Currently, it is not possible to obtain the actual size of the device and file system swap space
through HP SMH property pages. You can obtain this information from the HP-UX command
line, using the swapinfo command.
Service and Support
Support for HP SMH is provided as an adjunct to support of the underlying hardware. The HP Support pages
provide you with a variety of product, service, and support-related resources for HP SMH.
• Access HP SMH on the Software Depot home. Go to http://www.hp.com/go/softwaredepot and select
Security and manageability. Look for the HP System Management Homepage link. The support
for Linux Integrity is found by selecting the Linux link on Software Depot home. Look for the HP Integrity
Essentials Pack for Linux link.
• Access the
HP ProLiant Essentials software
page at http://www.hp.com/servers/manage. You find a
wealth of Systems Management Products and service-related information.
• Access the HP IT Resource Center for maintenance and support, forums, and training and education
of HP products at http://itrc.hp.com.
• Contact the HP Support Forum to get answers to your HP product questions at http://forums.itrc.hp.com.
78 Troubleshooting