HP Surestore Tape Library User's Guide

Appendix Library Error Codes 211
Appendix C
11 0BH Failed plunge motor
test.
■ Note the error code qualifier to help determine
appropriate testing.
12 0CH Transport failed to
f
ind the translate
home position.
■ Make sure that all tape cartridges are fully
seated in their slots.
13 0DH Transport failed to
f
ind the vertical home
position.
■ Check for a possible obstruction in the
transport pathway and remove it.
■ Verify that the vertical path is physically clear.
■ Make sure that all tape cartridges are fully
seated in their slots. (When manually loaded,
cartridges may not have been fully inserted into
slots.)
14 0EH Transport failed to
f
ind the plunge home
position.
■ The plunge motor can be moved. Therefore, the
motor and umbilical cable are probably not
indicated.
■ Replace the transport assembly.
15 0FH Has wrong library
fa
mily firmware or the
controller is on the
wrong level.
Download new firmware (see U
pgrading Firmware
on page 176).
18 12H Failed because
maga
zine door) is
open.
Close magazine doors.
19 13H Vertical motor cable is
missin
g or faulty.
Check that the vertical cable connections are
secure.
20 14H Transport umbilical
ca
ble is missing or
faulty.
Check the transport cable connections or the cable
that goes from the transport to the library.
Table 46
Error Codes and Recovery Procedures
Decimal
Error
Hex
Error
Description Recovery Method