60 - (English) User's Guide

Troubleshooting, Removal, and Replacement

Diagnostic Support Tools

Chapter 4 4-41

Troubleshooting

Types of STM Tools for Tape Libraries

Table 4-11 shows which types of STM tools are supported on the robotic

and tape drive components of the library. Not all commands are

supported on all libraries.

NOTE Within STM, the robotics component of a library is represented with an

icon or text identifier of SCSI Media Changer. The tape drive is

represented with an icon or text identifier indicating the type of drive.

Table 4-11 Supported Tool Characteristics

Tool Type Description Supported For

Drives Robotics

Information tools Provides quick access to

information about a device

Verifiers Provides a quick verification that

a device is properly connected and

functional

Exercisers Stresses the hardware and assists

in reproducing intermittent

problems

Diagnostics Tests a device, and isolates a

failure to the most likely FRU

Expert tools Interactive tool that assists in

troubleshooting

Firmware update

tools

Interactive tool that updates the

firmware