HP SureStore E Tape Library Models 2/20, 4/40, and 6/60 - (English) User's Guide

Troubleshooting, Removal, and Replacement
Troubleshooting Common Problems
Chapter 44-34
The soft keys on the front
panel display do not work.
Power cycle the library.
Attempt to access the library through the remote
management card (see page 3-9).
Attempt to access the library from the host computer
(either SCSI or Fibre Channel, depending on how the
library is configured).
Contact your service representative.
Table 4-10 Troubleshooting Table
Problem Solution