60 - (English) User's Guide

Troubleshooting, Removal, and Replacement

Understanding Error States

Chapter 44-16

Backup Software Errors

While the library product itself is supported by Hewlett-Packard, all

software products are supported by individual software vendors. (See

“Backup Software Support” on page B-4.)

Your software applications may need to be reconfigured or, in some cases,

reinstalled after you have installed additional drives or slots into the

library. In addition, some backup software applications may require the

purchase of additional add-on components and/or licenses when

increasing the number of storage slots or drives.

Contact your software application provider for more information or if

newly installed storage slots and drives are not recognized by your

backup software application.