SAN Manager LM for HP-UX Release Notes

38 No SAN Devices are Available on an HP-UX Host
No SAN Devices are Available on an HP-UX Host
If no assigned SAN devices are listed on an HP-UX host, find the cause below that best
describes the situation, then attempt the solution.
Symptom Cause/Solution
No assigned
SAN devices are
available on an
HP-UX host.
The host bus adapter (HBA) or drivers are not installed. Install the HBA or
drivers.
SAN-attached storage or other network hardware is powered off. Power
on the drives or network hardware.
Network cables are not connected properly. Verify all cable connections.
There is a failure within the Fibre Channel SAN. Power down the Fibre
Channel hardware, then power up the hardware to reset the SAN.
Note Power up the storage devices first, then the hubs/switches
followed by the SAN Manager LM Windows NT administration
host, and then all other hosts.
The HP-UX host cannot access the SAN database because it is not
connected to the SAN where the database is located. This problem is
most likely to occur when the Windows NT administration host has a dual
HBA configuration in which the SAN database is accessible through one HBA
but not the other. Make sure the HP-UX host has a physical connection to the
SAN database.
The Fibre Channel card has become unseated in the computer. Shut
down the computer, remove and reseat the card.
The Fibre Channel card, hub, switch, cable, or storage controller is bad.
Run device and vendor specific diagnostics and replace any bad
components.