HP SureStore E SAN Manager LUN Management Solaris Installation Guide

A Solaris Node is not Discovered by a SAN Manager LM Administration Node 39
Troubleshooting
A Solaris Node is not Discovered by a SAN Manager
LM Administration Node
When adding Solaris nodes to the SAN, the following errors may occur:
• After adding a Solaris node to the SAN, it is not listed in the nodes pane of the SAN
Manager administration application on a Windows NT node.
• When using the Add Node command, the SAN Manager LM application reports that it
“cannot resolve IP address to host name” or “cannot ping SAN Manager LM on the
node.”
Symptom Cause/Solution
A Solaris node cannot
be successfully added
to the SAN database.
There is an IP connectivity problem. To verify IP connectivity
between the nodes, ping both nodes.
Enter the following command to ping the Solaris node from the
Windows NT node:
c: ping -t ip_address
To ping a Windows NT node from a Solaris node, enter the following
command:
ping -s ip_address
The host file on either the Windows NT or Solaris node has not
been updated properly. On a Solaris node that is not running Samba
and does not have DNS Services configured, verify that the
/etc/hosts
file is updated correctly with the host name and IP addresses of all
nodes on the SAN. On Windows NT nodes, verify that the
winnt\system32\drivers\etc\Hosts file has been updated.
The SAN Manager LM service may not be running on the Solaris
node. Enter the following command to verify that the service is running:
# ps -ef | grep Service.
There is a connectivity problem between the Solaris node and the
SAN database. Run the get_wwn utility to see if any devices are
attached.