HP SureStore E SAN Manager LUN Management Administrator's Guide

A User Group Is Missing from the Administration Groups Dialog Box 197
Troubleshooting
A User Group Is Missing from the Administration
Groups Dialog Box
Symptom Cause/Solution
A new user group
does not show up in
the Administration
Groups dialog box.
The Administration Groups dialog box does not refresh
automatically. After creating a new group, close the Administration
Groups dialog box, then open it again.
The group was not created at the right scope. Make sure the new
group is a global (domain) group or a local group, as appropriate.
If SAN Manager LM is running on a host that is in a Windows
NT domain, the Administration Groups dialog box will list only
global groups from that domain. If you are running SAN
Manager LM on a host that is not in a domain, only local groups
appear in the Administration Groups dialog box.
The account that you used to log on to the machine is not
included in any groups in the current domain. Therefore, you
do not have the credentials to view the group list. Log onto the
machine with an account that is included in at least one global group
in the current domain.
The administration host failed to communicate with the domain
controller. To validate your login, check the network settings.