DLT VS80 Tape Drive Reference Guide

Troubleshooting and Upgrading the Firmware
54 DLT VS80 Tape Drive Reference Guide
Table 7: Troubleshooting
Symptom Problem Solution
None of the drive’s
LEDs illuminate.
The drive is not
receiving power.
Check the drive’s power cable.
If an external drive, check the
power cable connections. Plug
the power cable into a
different power outlet.
All of the LEDs on the
front panel blink
continually.
An internal drive fault
has occurred.
1. Press and hold the Unload
button for 6 seconds or
until all three LEDs are
illuminated to reset the
drive. Release the Unload
button when the reset
process begins.
2. Turn the drive off and then
on again. If it is an
internal drive, shut down
and turn off the host
server, then turn it back on
and allow it to boot.
3. Call technical support if
POST continues to fail.
The host server does
not recognize your DLT
VS80 tape drive.
The drive SCSI ID
might not be unique.
1. Change the drive’s SCSI
ID. Shut down and turn off
the host server; turn off the
desktop drive. Change the
drive SCSI ID. Turn on the
host server and desktop
drive.
2. Ensure that all devices on
the SCSI bus are SE or
LVD.
The SCSI host adapter
might be incorrectly
configured.
Check the SCSI host adapter
configuration. Refer to the SCSI
host adapter documentation
for instructions.
The SCSI cable might
be loose.
Check both ends of the SCSI
cable, both for external and
internal drives.