User and Service Guide HP SureStore E Disk System FC10
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1 PRODUCT DESCRIPTION Product Description General Description Features Components Topologies Definitions 15
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Topologies $ IHZ EDVLF WRSRORJLHV DUH GHVFULEHG RQ WKH IROORZLQJ SDJHV )RU FXUUHQW LQIRUPDWLRQ DERXW VXSSRUWHG WRSRORJLHV FRQVXOW DQ +3 VDOHV UHSUHVHQWDWLYH 7RSRORJLHV 29 Product Description 7KH GLVN V\VWHP VXSSRUWV KLJK DYDLODELOLW\ LQ YDULRXV FRQILJXUDWLRQV 5HGXQGDQW ORRSV FDQ EH FRQQHFWHG WR VHSDUDWH DGDSWHUV LQ WKH VDPH RU GLIIHUHQW KRVWV &RQQHFWLQJ ERWK ORRSV WR D KXE SURYLGHV UHGXQGDQF\ DQG FRQQHFWLQJ HDFK ORRS WR D VHSDUDWH KXE SURYLGHV D KLJKHU GHJUHH RI UHGXQGDQF\ 7KHUH LV PXF
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1R +XE &RQILJXUDWLRQ Host Host Adapter Host Adapter FC_AL B FC_AL A Disk System P E E P P E LCCs )LJXUH E P P E E P P E E P P E E P P E E P P = Primary Port E = Expansion Port Supports: – 1 host (with 2 host adapter cards) – 1 to 6 disk systems – up to 60 disk drives 5HGXQGDQW $GDSWHUV RQ 2QH 6HUYHU 7RSRORJLHV 31 Product Description &RQQHFWLQJ GLVN V\VWHPV WR UHGXQGDQW DGDSWHUV LV RQH ZD\ WR DFKLHYH KLJK DYDLODELOLW\ ,Q )LJXUH HDFK DGDSWHU FDUG FDQ UH
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Host 1 Host 2 Host 3 Host 4 Long-Wave Hub FC_AL B Long-Wave Hub 2 km cable Long-Wave Hub Long-Wave Hub Disk Systems Disk Systems LCC A LCC A LCC B LCC A LCC B LCC A LCC B LCC A LCC B LCC A LCC B LCC B LCC A LCC A LCC B LCC B LCC A LCC A LCC B LCC B Supports: – 2, 3 or 4 hosts (each with 2 host adapter cards) – up to 5 disk systems per hub – up to 100 disk drives combined )LJXUH 5HGXQGDQW $GDSWHUV RQ )RXU 6HUYHUV 7RSRORJLHV 33 Product Description FC_AL A
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2 INSTALLATION Electrical Preparation Tools Step 1: Unpack the Product Installation Step 2A: Install Rails (for Legacy Racks) Step 2B: Install Rails (for System/E Racks) Step 3: Prepare Rack Front Step 4: Mount the Disk System Step 5: Install GBICs and LCCs Step 6: Set the Enclosure ID Step 7: Connect Fiber Optic and Power Cables Step 8: Install Disks and Fillers Step 9: Turn on the Disk System 35
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7DEOH 5HFRPPHQGHG 3'8 3'58V LQ +3 6\VWHP ( 5DFNV No. of Disk Systems 1.25 meter (25 U) 1–4 2 19-inch/16-amp PDUs RU 2 19-inch/30-amp PDRUs* 5–8 NA** 2 19-inch/30-amp PDRUs* 9 – 11 NA** NA** 1.6 meter (33 U) 2.
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Tools 7RU[ 7 VFUHZGULYHU 7RU[ 7 VFUHZGULYHU 6PDOO IODW EODGH VFUHZGULYHU Step 1: Unpack the Product /LIW RII WKH RYHUFDUWRQ DQG YHULI\ WKH FRQWHQWV RI WKH DFFHVVRULHV WRS ER[ 6HH 7DEOH DQG )LJXUH 7DEOH Figure Label 'LVN 6\VWHP $FFHVVRULHV Part (part number) A User Guide (A5236-90001) B Quick Install poster (A5236-90015) C ESD strap (9300-2170) D Rack filler panel (5183-6369) E Two or more GBICs (A5245A) F Two LCCs (A5244-60001) G Rail kit for legacy racks (A
Installation )LJXUH 'LVN 6\VWHP $FFHVVRULHV 6WHS 8QSDFN WKH 3URGXFW 43
/LIW RII WKH WRS RI WKH FKDVVLV ERWWRP ER[ DQG YHULI\ WKH IROORZLQJ FRQWHQWV 7DEOH Figure Label 'LVN 6\VWHP &KDVVLV &RQWHQWV Part (part number) A Disk system chassis with pre-installed fans and power supplies B Two power cords (8120-6514) )LJXUH 'LVN 6\VWHP &KDVVLV &RQWHQWV ,I SDUWV DUH PLVVLQJ FRQWDFW DQ +3 VDOHV UHSUHVHQWDWLYH 44 6WHS 8QSDFN WKH 3URGXFW
Step 2A: Install Rails (for Legacy Racks) ,I \RX DUH LQVWDOOLQJ WKH GLVN V\VWHP LQ +3 UDFN SURGXFWV & $ & $ & $ $ $ RU $ $ XVH UDLO NLW +3 $ $ DQG FRPSOHWH WKLV VWHS )RU RWKHU +3 UDFNV UHIHU WR 6WHS % 8QSDFN WKH UDLO NLW DQG YHULI\ WKH IROORZLQJ FRQWHQWV 7DEOH Label 5DLO .LW $ $ &RQWHQWV Part 2 rails B 2 rail clamps C 8 M5 16mm screws D 6 sheet metal nuts E Rack Mount Guide Installation A )LJXUH 5DLO .
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Step 2B: Install Rails (for System/E Racks) ,I \RX DUH LQVWDOOLQJ WKH GLVN V\VWHP LQ DQ +3 5DFN 6\VWHP ( XVH UDLO NLW +3 $ $ DQG FRPSOHWH WKLV VWHS )RU RWKHU +3 UDFNV VHH 6WHS $ 8QSDFN WKH UDLO NLW DQG YHULI\ WKH IROORZLQJ FRQWHQWV 7DEOH DQG )LJXUH 7DEOH Figure Label 5DLO .
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Step 3: Prepare Rack Front ,QVWDOO RQH VKHHW PHWDO QXW HDFK RQ WKH ULJKW DQG OHIW IURQW FROXPQV DV IROORZV ,Q OHJDF\ +3 UDFNV FRXQW VL[ KROHV LQFKHV XS IURP WKH ERWWRP RI WKH LQVWDOOHG UDLOV ,Q +3 5DFN 6\VWHPV ( ¥ ,I WKH ERWWRP RI WKH UDLO $ LQ )LJXUH LV DW WKH (,$ 8QLW QXPEHU FRXQW VL[ KROHV XS DQG LQVWDOO WKH VKHHW PHWDO QXW $ UDLO % VKHHW PHWDO QXW & ULJKW IURQW FROXPQ IURQW YLHZ )LJXUH 5DFN )URQW 3UHSDUDWLRQ (,$ 8QLW 5DLO 3RVLWLRQ ¥ ,I WKH UDLO $ LQ )LJXUH IDO
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Step 4: Mount the Disk System Caution Do not try to lift the disk system using the handles on the power supplies.
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Step 5: Install GBICs and LCCs *%,&V *LJD %LW ,QWHUIDFH &RQYHUWHUV $ LQ )LJXUH SUHSDUH /&& SRUWV IRU )LEUH &KDQQHO FDEOHV ,Q WKHVH LQVWUXFWLRQV \RX LQVWDOO WKHP EHIRUH LQVWDOOLQJ WKH /&& /&&V ' ILW LQ UHYHUVHG SRVLWLRQV LQWR WKH WRS DQG ERWWRP VORWV + LQ WKH EDFN RI WKH GLVN V\VWHP %RWK /&&V ILW HLWKHU VORW DQG ERWK PXVW EH LQVWDOOHG $ % & ' *%,&V 3ULPDU\ 3RUW ([SDQVLRQ 3RUW /&&V ( ) * + FDP OHYHU ORFNLQJ VFUHZ DOLJQPHQW JXLGH /&& VORWV )LJXUH /&& ,QVWDOODWLRQ 60 6WHS
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Step 7: Connect Fiber Optic and Power Cables $WWDFK RQH HQG RI D ILEHU RSWLF FDEOH WR WKH *%,& LQ WKH 3ULPDU\ 3RUW RI HDFK /&& $WWDFK WKH RWKHU HQG RI HDFK ILEHU RSWLF FDEOH WR D KXE KRVW DGDSWHU RU WKH ([SDQVLRQ 3RUW RI DQRWKHU GLVN V\VWHP DV GHWHUPLQHG E\ WKH VLWH 6HH WKH LQWHUQDO GRFXPHQW +3 (QWHUSULVH 6HUYHUV &RQILJXUDWLRQ *XLGH IRU FXUUHQW VXSSRUWHG FRQILJXUDWLRQV Note 3OXJ D SRZHU FRUG LQWR WKH $& UHFHSWDFOH RI HDFK SRZHU VXSSO\ $WWDFK WKH RWKHU HQG RI HDFK SRZHU FRUG WR
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Step 8: Install Disks and Fillers Caution Touching exposed areas on the disk can cause electrical discharge and disable the disk. Be sure you are grounded and be careful not to touch exposed circuits.
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Step 9: Turn on the Disk System Caution When starting up the disk system, do not override automatic spin-up by issuing SCSI start commands to the drives. Doing so could cause an overcurrent fault mode, requiring a power cycle to recover.
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3 CONFIGURATION Viewing a Disk System in IOSCAN Setting Up the Hardware Event Monitor Annotating Devices Updating Firmware (HP-Qualified Only) Configuration 71
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4 TROUBLESHOOTING Overview Event Notification Status LEDs Online Status Information Checking the Fibre Channel Link Isolating Causes Troubleshooting 83
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Notification Time: Thu Aug 6 15:18:03 1998 yourserver sent Event Monitor notification information: /peripherals/events/mass_storage/fibre-channel/enclosure/ 10_12.8.0.255.0.10.0 is !=1. Its current value is CRITICAL(5) Event data from monitor: Event Time: Thu Aug 6 15:18:03 1998 Hostname: yourserver.rose.hp.com Event ID: 0x0035ca2b9b00000002 Event # : 101 Severity: Critical IP Address: 15.43.212.175 Monitor: dm_ses_enclosure Event Class: I/O Enclosure at hardware path 10/12.8.0.255.0.10.
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,QWHUSUHW /(' VWDWHV DV VKRZQ LQ 7DEOH 7DEOH /(' )XQFWLRQV LED State Indication System Power Green Power is on OFF Power is off Amber Self-test1 / Problem2 OFF Normal operation Amber Self-test1 / LCC Fault or mismatched Enclosure IDs OFF Normal operation Green Connected OFF Not connected Amber Cannot transmit OFF Normal operation Amber Startup1 / Fault Green Normal operation OFF Not installed System Fault LCC Fault GBIC Rx Ready GBIC Tx Fail Fan Trouble
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7DEOH 7URXEOHVKRRWLQJ 7DEOH FRQWªG Status Problem Description HWEvent LED Category State Disk fault LED is on Critical SAM STM Probable Cause/Solution Fault LED on Critical (See STM Disk hardware is faulty. Replace the Disk Tool) disk. Power supply Critical LED is amber Amber Critical Critical – An incompatible or defective component caused a temporary fault. – Power supply hardware is faulty. Unplug the power cord and wait for the LED to turn off. Reinsert the power cord.
7DEOH 7URXEOHVKRRWLQJ 7DEOH FRQWªG Status Problem Description HWEvent LED Category State IOSCAN lists Critical disks and LCC controller as NO_HW IOSCAN lists none a disk device as NO_HW SAM STM Probable Cause/Solution Rx Rdy off none none – Fibre Channel cable is unplugged or loose at either end. – Fibre Channel cable is damaged. Replace with another cable to test. – Prior units in the daisy chain are powered off. Reroute Fibre Channel cables around disabled units. – Loop is dead.
7DEOH 7URXEOHVKRRWLQJ 7DEOH FRQWªG Status Problem Description HWEvent LED Category State Temperature is over limit Critical none none Critical Temp is >54.5º C Major Warning none none Noncritical Temp is >36º C SAM STM 7HPSHUDWXUH VHQVRUV DUH RQ WKH /&& DQG DUH LQGHSHQGHQW RI SRZHU VXSSOLHV ,QYHVWLJDWH WHPSHUDWXUH ZDUQLQJV LPPHGLDWHO\ EHIRUH SRZHU VXSSOLHV VHQVH FULWLFDO WHPSHUDWXUH DQG WXUQ RII Temperature is under limit Critical none none Critical Temps <9.
7DEOH 7URXEOHVKRRWLQJ 7DEOH FRQWªG Status Problem Description HWEvent LED Category State Peer LCC status, temperature and voltage are Not Available Major Warning SAM STM Probable Cause/Solution none Selected LCC: Firmware mismatch and Peer LCC: Not Available Both LCCs: Noncritical Firmware on LCC A and LCC B are different versions. none Not Available Not Available Internal bus is faulty. Contact HP technical support to replace backplane.
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Removal and Replacement 5 REMOVAL AND REPLACEMENT Disk or Filler GBIC LCC Fan Power Supply Disk System Door Top Cover (HP-Qualified Only) Backplane/Mezzanine (HP-Qualified Only) Caution Do not remove hot-pluggable components until you have the replacement parts and are ready to install them. An empty slot will cause uneven cooling and eventual overheating.
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OVVI GHYLFH ILOH! )RU H[DPSOH OVVI GHY GVN F W G 2XWSXW VKRZV WKH SK\VLFDO SDWK DV WKH §DGGUHVV¨ sdisk card instance 21 SCSI target 0 SCSI LUN 0 section 0 at address 8/4.0.0.0.
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7\SH WKH VORW QXPEHU RI WKH WDUJHW GLVN LQ WKH 6ORW ILHOG DQG FOLFN 2. 7KH /(' WXUQV RII ,I LW ZDV DOUHDG\ RII LW UHPDLQV RII 7RROV 6PDOO IODW EODGH VFUHZGULYHU (6' ZULVW VWUDS 3URFHGXUH WR 5HPRYH D 'LVN RU )LOOHU Caution To prevent damage from static electricity, follow standard ESD procedures and avoid touching exposed circuitry. Do not remove a disk or filler from an operating product until you have the replacement part and are ready to install it.
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Removal and Replacement WARNING High current available. Avoid touching the backplane or adjacent drive electronics when removing and inserting disks. :KHQ WKH GLVN KDV VSXQ GRZQ UHPRYH LW IURP WKH VORW XVLQJ WKH ODWFK WR SXOO WKH GLVN XQWLO WKH KDQGOH & LV H[SRVHG HQRXJK WR JUDVS Caution If the disk will be reused, place it on a static mat or other ESD-protected surface.
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LCC 5HSODFH DQ /&& ZKHQ WURXEOHVKRRWLQJ VKRZV WKH FDUG LV IDXOW\ VHH ,VRODWLQJ &DXVHV SDJH ,Q KLJK DYDLODELOLW\ FRQILJXUDWLRQV WKHUH LV QR QHHG WR WHUPLQDWH , 2 RU WXUQ RII WKH GLVN V\VWHP WR UHPRYH DQG UHSODFH DQ /&& ,I RQ WKH RWKHU KDQG \RX DUH UHSODFLQJ WKH RQO\ /&& LQ XVH WKHQ DOO GLVNV ZLOO EH LQDFFHVVLEOH IRU , 2 GXULQJ WKH RSHUDWLRQ ,Q WKLV FDVH UHIHU WR 6\VWHP $GPLQLVWUDWLRQ SDJH Caution Touching the LCC pins can cause high energy discharge and permanently damage the LCC.
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Caution Touching the LCC pins can cause high energy discharge and permanently damage the LCC. 5HPRYH WKH UHSODFHPHQW /&& IURP LWV (6' EDJ 6HW WKH (QFORVXUH ,' $ LQ )LJXUH WR WKH (QFORVXUH ,' ¥ RQ WKH SHHU /&& Caution If the Enclosure IDs on peer LCCs are different and the master LCC fails or is taken off the loop, the second LCC will assign different addresses to the disks. Data in outstanding I/O requests may be lost.
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Removal and Replacement Door 7KH IURQW GRRU LV UHTXLUHG IRU UHJXODWRU\ FRPSOLDQFH 5HSODFH WKH GRRU LPPHGLDWHO\ LI LW LV GDPDJHG 7KH SURFHGXUH IRU UHSODFLQJ WKH GRRU LQYROYHV PRYLQJ WKH GLVN V\VWHP 7KHUHIRUH WR HOLPLQDWH WKH SRVVLELOLW\ RI LQDGYHUWHQWO\ SXOOLQJ RXW OLYH FDEOHV DQG FDXVLQJ DQ XQSODQQHG VKXWGRZQ +3 UHFRPPHQGV WXUQLQJ WKH SRZHU RII DQG GLVFRQQHFWLQJ SRZHU DQG GDWD FDEOHV EHIRUH UHPRYLQJ DQG UHSODFLQJ WKH GRRU Caution Turning off a disk system terminates the Fibre Channel loop at th
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Removal and Replacement Top Cover (HP-Qualified Only) 7KH IROORZLQJ SURFHGXUH LV IRU +3 TXDOLILHG SHUVRQQHO RQO\ 7KH WRS FRYHU QRW D UHSODFHDEOH SDUW PXVW EH UHPRYHG LQ RUGHU WR UHSODFH WKH EDFNSODQH RU PH]]DQLQH ERDUG %HFDXVH WKH SURFHGXUH LQYROYHV PRYLQJ WKH GLVN V\VWHP +3 UHFRPPHQGV WXUQLQJ WKH SRZHU RII DQG GLVFRQQHFWLQJ DOO FDEOHV EHIRUH UHPRYLQJ WKH WRS FRYHU Caution Turning off a disk system terminates the Fibre Channel loop at that node, isolating the disks not only in the immediate disk
Caution Disk slots must be empty before removing the top cover.
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6 REFERENCE Reference Product Models and Options Replaceable Parts Hardware/Software Requirements Specifications Regulatory Statements 141
Product Models and Options 7KH +3 6XUH6WRUH ( 'LVN 6\VWHP )& KDV WZR PRGHOV $ $ ILHOG UDFNHG E\ +3 TXDOLILHG VHUYLFH HQJLQHHUV $ $= IDFWRU\ UDFNHG 2SWLRQV VKRZQ LQ 7DEOH LQFOXGH D *%,& YDULRXV GLVN SDFNV DQG IRU WKH IDFWRU\ UDFNHG PRGHO VHYHUDO OHQJWKV RI ILEHU RSWLF FDEOHV 2UGHU FDEOHV VHSDUDWHO\ IRU WKH ILHOG UDFNHG PRGHO 7DEOH 3URGXFW 2SWLRQV Option Description 001 1 GBIC fiber optic, shortwave (Required)* 104 4 9-Gbyte 10K Fibre Channel hard disk drives 108
8SJUDGH 3URGXFWV 2UGHU WKH IROORZLQJ SDUWV WR DXJPHQW RU UHFRQILJXUH \RXU RULJLQDO SXUFKDVH 7DEOH 8SJUDGH 3URGXFWV Description A5235A 1 9-Gbyte 10K Fibre Channel hard disk drive A5234A 1 18-Gbyte 10K Fibre Channel hard disk drive A5596A 1 36-Gbyte 10K Fibre Channel hard disk drive A5245A GBIC, fiber optic, shortwave A3583A 2-meter fiber optic cable, shortwave A3531A 16-meter fiber optic cable, shortwave A3735A 50-meter fiber optic cable, shortwave A3736A 100-meter fiber optic cable,
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Hardware/Software Requirements 7KH GLVN V\VWHP LV VXSSRUWHG RQ +3 V\VWHPV UXQQLQJ WKH IROORZLQJ RSHUDWLQJ V\VWHPV +3 8; 7)& +3 8; +3 8; $&( 6 RQO\ 6XFK V\VWHPV LQFOXGH ' FODVV .
Specifications 'LPHQVLRQV +HLJKW FP LQ :LGWK FP LQ 'HSWK FP LQ :HLJKW $ IXOO\ ORDGHG GLVN V\VWHP ZHLJKV DSSUR[LPDWHO\ SRXQGV &RPSRQHQW ZHLJKWV DUH VKRZQ LQ 7DEOH 7DEOH 3URGXFW :HLJKWV Component Weight of Each (lbs) Quantity Subtotal (lbs) Disk Drive (HH) 2.9 10 28 Fan 3.3 2 7 10.6 2 22 LCC 4.5 2 9 Midplane-Mezzanine 6 1 6 Door 2 1 2 35 1 35 Power Supply Chassis Approx.
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