HP SureStore E Disk Array 12H User's and Service Manual (C5445-90901, September 1999)

Troubleshooting
Control Panel Error Messages
125
Troubleshooting
Error Message Explanation Action
System States:
Disk Warning
An invalid configuration has been detected,
caused by one of the following cases:
Case 1) a failed disk module in the array
Case 2) a Previously-Used disk module has
been added
Case 3) a “down” disk drive in system
The following action should be performed for
each of the cases listed:
Case 1) Replace the disk module and perform a
Rebuild.
Case 2) Use Include Disk on the Previously-
Used disk module or remove the Previously-
Used disk module.
Case 3) Fix or replace the disk drive.
System States:
Fan Failed
(or)
Fan Missing
A fan in slot F1, F2, or F3 failed. Check the fan status lights to determine which
fan module failed, then replace the fan module.
CAUTION: Do not remove a fan module
until a replacement fan is available. Also,
replace only one fan at a time. Removing two
fans at one time shuts down the power
module!
System States:
Log Full
The controller event/fault logs are full. Use a SCSI command to clear the logs.
(You may want to read the logs first.)
System States:
Missing Disk
A disk that is required is no longer present. Find the missing disk to recover data.
System States:
NVRAM Failed
NVRAM errors have occurred. Check the control panel display for more
information regarding what to replace.
System States:
Power Supply
Failed
A power module has failed. Replace the indicated power module.
System States:
RAM
Unmirrored
The RAM is not being reflected in both
controllers due to some other error condition.
Determine what the other error condition is by
the front panel.
System States:
Rebuild Failed
The rebuild process terminated abnormally. Restart the rebuild or add more capacity.
System States:
Verifying Disks
A Hot Pluggable operation has occurred. None. Information only.
System States:
Warning
A warning condition exists on the disk array. Check the front panel for appropriate action to
identify and correct the problem.