HP SureStore E Disk Array FC60 Service Manual (A5277A)

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Symptom Possible Cause Procedure
Fault-A or Fault-B LED
is on
A Left or right battery bank
has failed.
– Replace the
BBU.
Full Charge-A or Full
Charge-B LED is off
A Left or right battery bank
is not yet fully charged.
– Turn on the power and allow controller
module to operate for 7 hours to
recharge the batteries.
– If after 7 hours, the battery low error
persists, replace the
BBU.
Full Charge-A and Full
Charge-B LEDs are
flashing
A Batteries are charging – The batteries should fully charge in 7
hours. If the BBU is not fully charged in 7
hours, replace the BBU.
“Battery Low” error
issued by software
A Power turned off for
extended period and
drained battery power.
– Turn on the power and allow controller
module to operate for 7 hours to
recharge the batteries.
– If after 7 hours, the battery low error
persists, replace the
BBU.
B Batteries are weak and
BBU is due for
replacement.
– Check the last service date for the
BBU.
– Operation in an environment with
elevated temperature (above 35
º
C or 95
º
F) may reduce the life expectancy of the
BBU to as low as 6 months.
New
BBU will not hold
a charge
A Battery charger board
failure
– Replace the BBU.
– Allow the system to operate for at least 7
hours in order to properly charge the
batteries. If this does not solve the
problem, go to cause B.
B Faulty battery harness – Replace both power supplies.
– Replace the battery harness.
Loss of battery backup
during a power outage
A Battery failure. – Replace the BBU.