HP SureStore E Disk Array FC60 Service Manual (A5277A)
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Troubleshooting
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Symptom Possible Cause Procedure
Power LEDs (front and
power supply FRUs)
are ON but all other
Power LEDs are off
A Other FRUs are missing
or not installed correctly.
– Check all FRUs in the controller
enclosure and make sure they are
installed securely. If this does not fix the
problem, go to cause B.
B Defective DC power
harness or power
interface board.
– Replace the DC power harnesses and
the power supply assembly. If this does
not fix the problem, go to cause C.
C Failed controller
enclosure midplane.
– Replace the controller enclosure
midplane.
Software errors occur
when attempting to
access controller or
disks
A Software function or
configuration problems
– Check the appropriate software and
documentation to make sure the system
is set up correctly or that the proper
command was executed.