HP SureStore E Disk Array 12H User's and Service Manual (C5445-90901, September 1999)

Troubleshooting
Control Panel Error Messages
131
Troubleshooting
Error Message Explanation Action
Ready No errors or warnings to report; the array is
ready to transfer data.
None. Information only.
Rebuild
Not Started
The command to Rebuild did not start. The array is malfunctioning.
Call the support line.
Rebuild
Not Stopped
The SCSI command to Rebuild did not stop. The array is malfunctioning.
Call the support line.
Recover Failed Data was not fully recovered during the recover
utility.
The array is malfunctioning.
Call the support line.
Recover Warning Problem occurred while using the recover utility. The array is malfunctioning.
Call the support line.
Rebuild
Requested
A front panel request to begin a rebuild
occurred.
None. Information only.
Shutdown
Complete
The controller has posted the NVRAM to the
disks and the array is ready to be turned off.
None. Information only.
Shutting Down The controller is preparing to enter the
Shutdown state.
None. Information only.
SIMM 1/2 x/y
Failed
SIMM 1 or 2 on controller module X or Y failed. Replace the controller.
SIMM
Count Error
The controller modules each have a different
number of SIMMs installed. You must have the
same amount of memory on both controller
modules.
Add or remove SIMMs from the NEW
controller module so that each controller has
the same amount of memory. DO NOT remove
any SIMMs from the original single controller
module; you must always have the same
amount of memory (or more) on each
controller module as you had on the original
single controller module.
SIMM Error The primary controller does not have enough
SIMMs to upload the present disk volume set.
Add more SIMMs to the controller module(s).
Each controller must have the same amount of
memory.
Single Controller Resiliency parameters are not set to single
controller mode but the array has a single
controller installed.
Either put the disk array in single controller
mode or install a second array controller.