HP StoreEver MSL6480 Tape Library User and Service Guide

Replacing a module..............................................................................................................118
Overview........................................................................................................................118
Saving the configuration...................................................................................................119
Unlocking the magazine...................................................................................................119
Removing the tape cartridges............................................................................................119
Powering off the library.....................................................................................................119
Removing the module cables ............................................................................................119
Removing the tape drives .................................................................................................120
Removing the power supplies............................................................................................120
Removing the base or expansion module controller..............................................................120
Removing the chassis fan assembly and drive power boards..................................................120
Removing the module from the rack....................................................................................120
Moving library cover plates...............................................................................................121
Installing the module into the rack......................................................................................122
Replacing the module components and cables.....................................................................124
Verifying the library configuration......................................................................................125
Replacing the robotic assembly and spooling mechanism...........................................................125
Powering off the library.....................................................................................................125
Preparing to remove the robotic assembly and spooling mechanism from the base module........125
Removing the robotic assembly and spooling mechanism from the base module.......................126
Installing the robotic assembly and spooling mechanism into the base module.........................128
After the robotic assembly and spooling mechanism installation.............................................130
Powering on the library.....................................................................................................131
Verifying the installation....................................................................................................131
Replacing the front bezel or OCP............................................................................................131
Powering off the library.....................................................................................................131
Removing the bezel..........................................................................................................131
Installing the bezel...........................................................................................................132
Powering on the library.....................................................................................................132
Replacing magazine access doors..........................................................................................133
Removing the magazine access doors................................................................................133
Installing the magazine access doors..................................................................................133
5 Troubleshooting......................................................................................134
Fibre Channel connection problems........................................................................................134
Detection problems after installing a SAS drive.........................................................................134
Operation problems..............................................................................................................136
Performance problems...........................................................................................................139
Average file size..............................................................................................................140
File storage system ..........................................................................................................140
Connection from the backup server to the disk array.............................................................140
Backup/archive server......................................................................................................140
Backup/archive software and method.................................................................................140
Connection from the archive/backup host server to the library...............................................141
Media............................................................................................................................141
Using HP Library & Tape Tools to diagnose problems................................................................141
Finding event information.......................................................................................................141
Finding event information on an L&TT support ticket or report.................................................142
Unlocking the magazine........................................................................................................144
Using the OCP or RMI......................................................................................................144
Using the manual release..................................................................................................145
Unloading a stuck tape.........................................................................................................146
Identifying a failed component...............................................................................................146
Locking or unlocking the robotic assembly manually..................................................................146
Returning the robotic assembly to the base module....................................................................147
6 Contents