HP StoreEver MSL6480 Tape Library User and Service Guide

Table 22 Warning events (continued)
Details and solutionMessage and descriptionEvent code
Clean the drive with an approved cleaning
cartridge.
A drive sent a clean request.4002
The drive configuration failed.4003 1. Remove the drive from the library, reinsert it and
then retry the operation.
2. If the drive installed is a different LTO generation
than the drive previously installed, reset the
library defaults and then reconfigure the drive.
3. Use the RMI to pull a drive support ticket and
check the device analysis section for more
information. Use L&TT to view the support ticket.
The drive status request failed.4004 1. Remove the drive from the library, reinsert it and
then retry the operation.
2. If the problem persists, reset the drive.
3. Use the RMI to pull a drive support ticket and
check the device analysis section for more
information. Use L&TT to view the support ticket.
Drive is reporting a critical TapeAlert.4005 1. Power cycle the drive and then verify whether
the drive reports the same TapeAlert.
2. Use the RMI to pull a drive support ticket and
check the device analysis section for more
information. Use L&TT to view the support ticket.
A drive temperature reported is above the threshold.4006 1. Verify that the drive fan is spinning and not
obstructed.
2. Verify that the ambient temperature is within
specification.
Cartridge error.4007 1. Remove the cartridge and inspect it for damage.
2. Retry the operation with another cartridge.
Discard the cleaning cartridge and retry the
cleaning operation with a new cleaning cartridge.
Cleaning tape expired.4008
The base module must be able to communicate with
a powered on and connected expansion module
to perform the upgrade.
Firmware upgrade of one or multiple expansion
modules failed.
4009
1. Reseat the expansion module controller.
2. Check the module interconnect cable and power
connections.
3. Retry the firmware upgrade.
Remove the incompatible drive. Only install drives
that are supported by the library.
Drive is not compatible with this library.4010
Drive is not supported in this library.4011
Move cartridge operation filed due to drive issue.4012 1. Check events occurring at the same time for drive
problems.
2. Retry the operation with the same source and
destination. If the problem persists, retry the
operation with a different cartridge in the same
drive
3. Use the RMI to pull a drive support ticket and
check the device analysis section for more
information. Use L&TT to view the support ticket.
Exchange cartridge failed due to a drive issue.4013 1. Retry the operation with the same source and
destination. If the problem persists, retry the
160 Event codes