HP StoreEver MSL6480 Tape Library User and Service Guide

Table 21 Error events (continued)
Details and solutionMessage text and descriptionEvent code
Initialization failure due to robot vertical positioning
error.
2033
• Check for obstructions, such as a cartridge
sticking out, in the vertical pathway of the
robotics assembly.
• Check for objects in the bottom of the library
blocking the path of the robotic assembly.
• Check the event log for additional events that
provide more specific information.
• Verify that the robotic assembly is level within
the module. If the module was recently moved
or the robotic assembly replaced, the assembly
could be out of alignment. For additional
information, see “Replacing the robotic assembly
and spooling mechanism” (page 125).
• Check to see if the robotic assembly is stuck in
its locking mechanism. If so, move the robotics
assembly out of the locking mechanism and then
enable the locking mechanism. For instructions,
see “Locking or unlocking the robotic assembly
manually” (page 146).
Ensure that the spooling mechanism is fully seated
in the base module and installed correctly with the
robotic assembly.
Cable to spooling mechanism has failed during
initialization.
2034
Initialization failure due to robot gripper positioning
error.
2035 1. Check for obstructions between the robotic
assembly and magazines.
2. Reboot the library and then retry the operation.
Reboot the library and then retry the operation.Unintended termination of application process.2036
Robotics firmware version upgrade failed.2037
Ensure that all modules are powered on and that
all module interconnect cables are properly
attached. Reboot the library.
Lost connection to module.2038
Cartridge left in robot gripper, unable to be moved
to any open location.
2039 1. Enable mailslots and ensure that some slots are
available.
2. Power cycle the library.
3. Use the OCP to move the cartridge to an open
slot.
Wellness test failed.2040 1. Check for additional events that might provide
an indication of the reason for the failure.
2. Retry the wellness test.
Ensure that the alignment mechanisms for all
modules above the bottom module are engaged
and locked.
Wellness test failed because of unit lock failed.2041
If the base module cannot detect both a top and
bottom cover, the robot will not move.
Wellness test failed because of top cover missing.2042
Wellness test failed because of bottom cover is
missing.
2043
1. Verify that both the top and bottom covers are
properly installed.
2. Verify that the module interconnect cables are
properly connected.
3. Verify that all modules are powered on.
Ensure that the drive power boards are fully seated
in the module. Power cycle the library.
Wellness test failed because of drive power board
has failed.
2044
157