HP StoreEver MSL6480 Tape Library User and Service Guide

Figure 46 Support ticket in viewer
Expand HP Event Logs to see events divided into three categories:
• Events in the last 24 hours
• Events in the last 31 days
• Events older than 31 days
Set the Current Detail Level to see additional types of events:
• Normal will only show critical events or hard errors.
• More details will also show warning and configuration events.
• Everything shows all events.
Critical events are designated with a STOP sign icon. Expand an event for more information.
• The time stamp is in the format hours : minutes : seconds. The hours are in 24-hour clock
format.
• The date is in the format year/month/day.
• The type of event:
Crit — error events◦
◦ Warn — warning events
◦ Config — configuration events
◦ Info — informational events
• The event ID is the number on the header line. It uniquely maps to an error code. For error
codes, see “Event codes” (page 154)
• The text description in the header is the simple text description of the event.
Finding event information 143